Digital Marketing & Communications Lead | Hybrid

SSP Group; Ashburn (VA); Hybrid; USD 90,000 - 99,000; Full time

Job summary

SSP America is seeking a Digital Marketing and Communications Manager who will own the company’s digital channels, ensuring accuracy and brand consistency across SharePoint, social media, newsletters, the website, and digital advertising. You will collaborate with field teams, airports, brands, and partners to craft on-brand content and leverage data for continuous improvement.

The role reports to the Director of Marketing and Communications and requires strong writing, project management, and a

Qualifications

• Strong writing, editing, and visual content skills.
• Hands-on experience managing social media platforms and digital content.
• Strong project management and organization skills.
• Ability to maintain brand standards and coordinate with multiple stakeholders.
• Experience tracking digital performance with analytics tools.
• Ability to work in the United States.
• Willingness to travel 25-30% within the U.S. and Canada.
• Flexibility to work overnight, weekend, and holiday hours.
• Ability to pass background checks and meet airport security requirements.

Responsibilities

• Own and manage SSP America's digital channels daily.
• Develop content calendars, timelines, publishing schedules, and workflows.
• Create on-brand content including graphics and video.
• Capture and edit photography/video for events and openings.
• Plan and track digital advertising across Google and social media.
• Maintain corporate website via quarterly reviews and new content.
• Administer MarCom SharePoint site and digital asset library.
• Create toolkits and templates for consistent brand communications.
• Monitor digital conversations and industry trends for opportunities.
• Track performance and prepare dashboards with insights.
• Apply AI tools to speed up research, drafting, editing, and workflows.

Skills

Strong writing

Social media management

Project management

Analytics

Organization

Travel readiness

Attention to detail

Education

Bachelor's degree in Marketing, Communications, or related field

Tools

SharePoint

Viva Engage

Adobe Creative Suite

Canva

Microsoft 365

Content management systems

Email/Texting tools

Job description

SSP America is seeking a Digital Marketing and Communications Manager who will own the company’s digital channels, ensuring accuracy and brand consistency across SharePoint, social media, newsletters, the website, and digital advertising. You will collaborate with field teams, airports, brands, and partners to craft on-brand content and leverage data for continuous improvement.

The role reports to the Director of Marketing and Communications and requires strong writing, project management, and a