Hybrid Content & Digital Communications Specialist

The Coordinating Center; Maryland; Hybrid; USD 54,000 - 66,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

403b retirement match

Disability insurance

11 paid holidays

Winter break

PTO accrual

Professional development funds

Job summary

The Coordinating Center is seeking a Content and Digital Communications Specialist to craft mission-aligned content across email, website, social media, and intranet. You will collaborate with the Marketing and Communications Project Manager and report to the Senior VP of Communications and External Affairs to strengthen visibility, engagement, fundraising, business development, and advocacy.

You will develop stories, newsletters, press materials, and campaigns that are accessible,

Qualifications

• Bachelor’s degree in Communications, Marketing, Digital Media, or related field.
• A minimum of two years’ experience in content creation, digital communications, and/or nonprofit marketing.
• Excellent writing and editing skills with the ability to tailor content to different audiences.
• Familiarity with website content management systems (e.g., WordPress) and email marketing platforms (e.g., Constant Contact or Mailchimp).
• Knowledge of basic SEO principles and digital accessibility standards.
• Strong organizational and project management skills with attention to detail.
• Experience using design platforms such as Canva or Adobe Creative Suite, preferred.
• Proficient with Microsoft Office Suite including Teams, Word, Excel, and Adobe.

Responsibilities

• Develop clear, consistent, and brand-aligned messaging across all communication channels (email, website, intranet, social media, newsletters, blogs, press releases).
• Interview clients and stakeholders to develop impact stories and testimonials.
• Translate complex programmatic or policy-related information into clear, engaging language for diverse audiences.
• Support legislative/policy communications and storytelling aligned with advocacy efforts.
• Create and edit PowerPoint presentations, talking points, scripts, and messaging materials for internal and external use.
• Ensure content aligns with brand guidelines, voice, and plain language principles.
• Maintain the organization’s digital media portfolio in coordination with the Marketing and Communications Project Manager.
• Maintain editorial calendar and ensure campaigns deliver consistent, brand-aligned messaging that drives engagement.
• Ensure content is accessible, up to date, and optimized for SEO and readability.
• Maintain consistency with brand voice, values, and visual identity.
• Track and report on key performance indicators (e.g., email open/click rates, website traffic, social engagement).
• Use analytics to refine campaigns and make data-informed recommendations for improving communications effectiveness.
• Monitor digital platforms such as Google Analytics, Constant Contact, and WordPress dashboards.
• Partner with the Marketing and Communications Project Manager to align visual and written content for campaigns with branding efforts.
• Provide content and digital communications support for internal and external events, ensuring consistent promotion, brand alignment, and audience engagement before, during and after each event.
• Support development and fundraising by creating compelling scripts, donor communications, and post-event summaries.
• Support the SVP, Communications and External Affairs in business development activities by contributing to proposals, pitch decks, case studies, and external messaging materials.

Skills

Writing

Editing

Audience tailoring

Content marketing

Digital communications

Nonprofit marketing

Storytelling

Project management

Collaboration

Education

Bachelor’s degree in Communications, Marketing, Digital Media, or related field

Tools

WordPress

Constant Contact

Mailchimp

Canva

Adobe Creative Suite

Microsoft Office

Job description

The Coordinating Center is seeking a Content and Digital Communications Specialist to craft mission-aligned content across email, website, social media, and intranet. You will collaborate with the Marketing and Communications Project Manager and report to the Senior VP of Communications and External Affairs to strengthen visibility, engagement, fundraising, business development, and advocacy.

You will develop stories, newsletters, press materials, and campaigns that are accessible,