Account Marketing Manager

Silicon Beach Digital Agency; Agency (IA); On-site; USD 55,000 - 75,000; Full time

Job summary

SB Digital is seeking a motivated Account Manager to serve as the lead point of contact for a portfolio of client accounts. You will ensure on-time, on-budget delivery of digital marketing solutions and build strong relationships with clients and internal teams.

The role requires coordinating with freelancers, vendors, and suppliers while communicating progress and outcomes clearly to stakeholders. This position rewards initiative, customer focus, and the ability to manage multiple priorities in

Qualifications

• 3+ years in account management or related field.
• Strong communication and interpersonal skills.
• Ability to manage multiple projects and priorities.
• Experience in digital marketing is a plus.

Responsibilities

• Lead point of contact for accounts.
• Ensure deliverables are completed on time and on budget.
• Coordinate with freelancers, vendors, and suppliers.
• Negotiate contracts to maximize profit.
• Ensure solutions meet customer needs and objectives.
• Assist with client requests or escalations.
• Communicate weekly progress to internal and external teams.

Skills

Account management

Communication

Project management

Negotiation

Deadline driven

Education

BA/BS degree

Tools

CRM software

Job description

We are seeking a highly motivated and organized Account Manager to join our growing digital marketing agency. In this role, you will be responsible for operating as the lead point of contact for a portfolio of accounts, ensuring the successful delivery of our solutions, and building and maintaining strong relationships with our clients.

Responsibilities

• Operate as the lead point of contact for any and all matters specific to your accounts
• Ensure all of the necessary deliverables for a project are completed and handed over on time and on budget
• Work and communicate with outsourced resources such as freelancers, vendors, and suppliers and oversee subcontracted projects
• Oversee customer account management, including negotiating contracts and agreements to maximize profit
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Assist with challenging client requests or issue escalations as needed
• Clearly communicate the progress of weekly initiatives to internal and external teams

Requirements

• 3+ years of experience in account management, customer service, or related field
• Strong communication and interpersonal skills
• Ability to manage multiple projects and priorities effectively
• Excellent problem-solving and conflict resolution skills
• Ability to work well under pressure and meet tight deadlines
• Experience in the digital marketing industry a plus

At SB Digital, we offer a dynamic and fast-paced work environment, opportunities for professional development and growth, and a team that values innovation and creativity. If you're a motivated self-starter with a passion for customer service and a strong attention to detail.