Digital Manufacturing Analyst I

Sub-Zero, Inc.; Goodyear (AZ); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation based on_sk_

Health, dental and vision plans

Generous 401(k) and profit sharing

Education assistance and internal培训

Job summary

Sub-Zero, Inc. in Goodyear, AZ seeks a manufacturing IT support professional to ensure MES reliability and OT system health. You will collaborate with manufacturing, engineering, and IT to optimize data flows and reporting across plant operations.

Responsibilities include MES support, data collection and reporting, and building dashboards to guide plant decisions. A Bachelor's in IT or related field and strong cross-functional communication are required.

Qualifications

• Strong communication and collaboration across teams.
• Ability to manage multiple priorities in a production-support environment.
• Basic hardware, networking, and troubleshooting in industrial settings.

Responsibilities

• Support MES applications: issue resolution, configuration validation, end-user support.
• Gather and analyze business requirements for manufacturing systems and reporting.
• Develop and maintain dashboards and data visualizations for plant performance.

Skills

Strong communication

Cross-functional collaboration

Priority management

Hardware & networking basics

Education

Bachelors in IT or related field

Tools

MES

OT systems

Job description

Camelback
Camelback
17255 W. Camelback Road
Goodyear, AZ 85395, USA

Camelback
Camelback
17255 W. Camelback Road
Goodyear, AZ 85395, USA

Sub-Zero, Wolf, andCove,the leading manufacturer of luxury kitchenappliances,is a longstanding, family-owned company in Goodyear, AZ. Icons of design and paragons of performance and quality, Sub-Zero, Wolf, and Cove are the refrigeration, cooking, and dishwashing specialists found in world’s most luxurious homes. Welookfor team members who are driven by innovation and excellence, striving to serve our customers by doing what is right—with integrity, teamwork, and accountability.

Growth and development are important aspects of this position. Whether you aspire to be a leader or a technical expert, this position will set you up for success in the future.

This position will partner closely with manufacturing, engineering, and IT teams to ensure reliability of Manufacturing Execution Systems (MES), operational technology (OT), and manufacturing data systems. The ideal candidate is detail-oriented, responsive, and eager to build both technical and business understanding of digital manufacturing systems.

Primary Responsibilities:

• Digital and Manufacturing Applications & Data
• Support MES applications, including issue resolution, configuration validation, and end-user support.
• Gather and analyze business requirements to support manufacturing systems and reporting needs.
• Assist with manufacturing data collection, validation, and reporting processes.
• Develop and maintain dashboards and data visualizations to support plant performance and decision-making.
• Document system configurations, workflows, and support procedures.

Operational Technology & Hardware Support

• Install, configure, and support shop-floor hardware including industrial PCs, operator terminals, scanners, and printers.
• Troubleshoot hardware, software, and peripheral issues impacting production operations.
• Coordinate hardware deployments, upgrades, and replacements across manufacturing sites.
• Maintain inventory tracking and lifecycle management of OT assets.
• Triage and resolve tickets related to MES, OT systems, and manufacturing applications.
• Provide escalation support for more complex or cross-system issues.
• Document incidents, resolutions, and recurring issues within ticketing systems.
• Follow established support processes while contributing to continuous improvement of workflows.
• Identify opportunities to improve manufacturing systems, processes, and data reliability.
• Partner with manufacturing, engineering, and IT teams to align systems with production needs.
• Support integration between MES and enterprise platforms such as ERP systems.
• Communicate technical issues and solutions clearly to both technical and non-technical stakeholders.

We value our employees by providing:

• Competitive compensation based on skills
• Industry leading health, dental, and vision plans
• Generous 401 (K) savings and profit sharing
• Education assistance and internal training programs
• Electric vehicle charging
• Maternity & paternity leave
• Interested in learning more on our robust benefits package we offer?

This position requires a pre-employment drug/alcohol test and background check, which will be administered after a conditional job offer is extended. A negative drug/alcohol test result is required for employment. Refusal to take the test or a positive result may disqualify a candidate from further consideration. All drug testing will be conducted in accordance with federal and state laws.

Qualifications

Skills

Behaviors

Motivations

Education

Required

Bachelors or better in Information Technology or related field.

Experience

Required

Strong communication skills and ability to collaborate cross-functionally.

Ability to manage multiple priorities and respond effectively in a production support environment.

Basic understanding of hardware, networking, and troubleshooting in a production or industrial environment.

2–4 years of experience in IT support, manufacturing systems, or a related technical role.

Preferred

Exposure to operational technology (OT) environments and industrial hardware.

Experience with reporting tools, dashboards, or data visualization platforms.

Familiarity with shop-floor operations and manufacturing processes.

Experience supporting or working with Manufacturing Execution Systems (MES).

Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.