Digital Manufacturing Analyst I

Sub-Zero Group, Inc.; Goodyear (AZ); On-site; USD 85,000 - 130,000; Full time

Benefits offered by this job

Competitive compensation

Health, dental, and vision plans

Generous 401(k) savings and profit分享

Education assistance

Electric vehicle charging

Maternity & paternity leave

Job summary

Sub-Zero Group, Inc. in Goodyear, AZ, is seeking a technical professional to support MES applications, OT, and manufacturing data systems.

The role partners with manufacturing, engineering, and IT to ensure reliability and governance of digital manufacturing platforms and dashboards. You will analyze business requirements, develop data visualizations, install and maintain shop-floor hardware, and triage incidents to improve plant performance.

Qualifications

• Experience supporting MES applications.
• Ability to gather requirements for manufacturing systems.
• Strong communication with cross-functional teams.

Responsibilities

• Support MES applications, including issue resolution and end-user support.
• Gather and analyze business requirements to support manufacturing systems and reporting needs.
• Develop and maintain dashboards and data visualizations to support plant performance.
• Install, configure, and support shop-floor hardware including industrial PCs, terminals, scanners, and printers.
• Triage and resolve tickets related to MES and OT systems.

Skills

Data analysis

Dashboard development

OT hardware support

Tools

MES software

Job description

Sub-Zero, Wolf, and Cove, the leading manufacturer of luxury kitchen appliances, is a longstanding, family-owned company in Goodyear, AZ. Icons of design and paragons of performance and quality, Sub-Zero, Wolf, and Cove are the refrigeration, cooking, and dishwashing specialists found in world’s most luxurious homes. We look for team members who are driven by innovation and excellence, striving to serve our customers by doing what is right—with integrity, teamwork, and accountability.

Growth and development are important aspects of this position. Whether you aspire to be a leader or a technical expert, this position will set you up for success in the future.

This position will partner closely with manufacturing, engineering, and IT teams to ensure reliability of Manufacturing Execution Systems (MES), operational technology (OT), and manufacturing data systems. The ideal candidate is detail-oriented, responsive, and eager to build both technical and business understanding of digital manufacturing systems.

Primary Responsibilities

Digital and Manufacturing Applications & Data

• Support MES applications, including issue resolution, configuration validation, and end-user support.
• Gather and analyze business requirements to support manufacturing systems and reporting needs.
• Assist with manufacturing data collection, validation, and reporting processes.
• Develop and maintain dashboards and data visualizations to support plant performance and decision-making.
• Document system configurations, workflows, and support procedures.

Operational Technology & Hardware Support

• Install, configure, and support shop-floor hardware including industrial PCs, operator terminals, scanners, and printers.
• Troubleshoot hardware, software, and peripheral issues impacting production operations.
• Coordinate hardware deployments, upgrades, and replacements across manufacturing sites.
• Maintain inventory tracking and lifecycle management of OT assets.

Incident & Support Management

• Triage and resolve tickets related to MES, OT systems, and manufacturing applications.
• Provide escalation support for more complex or cross-system issues.
• Document incidents, resolutions, and recurring issues within ticketing systems.
• Follow established support processes while contributing to continuous improvement of workflows.

Continuous Improvement & Collaboration

• Identify opportunities to improve manufacturing systems, processes, and data reliability.
• Partner with manufacturing, engineering, and IT teams to align systems with production needs.
• Support integration between MES and enterprise platforms such as ERP systems.
• Communicate technical issues and solutions clearly to both technical and non-technical stakeholders.

We Value Our Employees By Providing

• Competitive compensation based on skills
• Industry leading health, dental, and vision plans
• Generous 401 (K) savings and profit sharing
• Education assistance and internal training programs
• Electric vehicle charging
• Maternity & paternity leave

This position requires a pre-employment drug/alcohol test and background check, which will be administered after a conditional job offer is extended. A negative drug/alcohol test result is required for employment. Refusal to take the test or a positive result may disqualify a candidate from further consideration. All drug testing will be conducted in accordance with federal and state laws.