Digital Manager

Granite State Gaming & Hospitality; Rochester (NH); On-site; USD 50,000 - 70,000; Full time

Job summary

Granite State Gaming & Hospitality in Rochester, NH is seeking a Digital Manager to enhance the online presence and guest engagement strategies across all properties. This hybrid role combines digital marketing execution with on-site guest service, focusing on social media management, content creation, and ensuring consistent branding. The ideal candidate will have a Bachelor’s degree in Marketing, strong communication skills, and familiarity with digital marketing, while being customer-focused and organized.

Qualifications

• Must be 21+ and eligible to obtain a gaming license.
• Availability for flexible hours.

Responsibilities

• Scripting and web-based tool development using Google Apps Scripts.
• Manage social media and create engaging content.
• Monitor reviews and track digital performance.
• Support marketing campaigns and events.
• Ensure consistent branding across all digital platforms.
• Coordinate promotions across properties.
• Greet guests and enhance their experience.

Skills

Strong communication and interpersonal skills

Organized and detail-oriented

Customer-focused mindset

Knowledge of social media platforms

Analytical thinking

Education

Bachelor’s degree in Marketing or related field

Tools

Google Analytics

Job description

About Granite State Gaming & Hospitality, LLC

Granite State Gaming & Hospitality, a subsidiary of G2 Gaming, is committed to supporting community nonprofit organizations in New Hampshire through innovative entertainment, hospitality and gaming experiences. Our accomplished team of industry professionals have more than 150 years of experience and are ready to take charitable gaming to a whole new level; creating world-class venues, infusing more economic opportunities into the markets we serve while helping New Hampshire nonprofits thrive. We believe our innovative player experiences and enhanced operations can be a partnership that helps provide valuable resources directly to those organizations that are helping our friends and neighbors. We are currently open and developing first class gaming venues in Rochester, Hampton, and Littleton.

What You'll Expect

As the Digital Manager, you’ll be responsible for supporting the online presence and guest engagement strategies across all Granite State Gaming & Hospitality (GSGH) properties. This hybrid role combines digital marketing execution with on-site guest service responsibilities, ensuring a seamless brand experience both online and in-person.

What You'll Do

• Scripting and web-based tool development using Google Apps Scripts, web forms, and JavaScript
• Manage social media and create engaging content
• Monitor reviews and track digital performance
• Support marketing campaigns and events
• Ensure consistent branding across all digital platforms
• Coordinate promotions across properties
• Greet guests, build relationships, and enhance their experience
• Assist with guest inquiries and on-site activations

What You'll Bring

• Strong communication and interpersonal skills
• Organized, detail-oriented, and able to manage multiple priorities
• Customer-focused mindset with a passion for hospitality
• Knowledge of social media platforms and digital marketing basics
• Analytical thinking with the ability to interpret performance data
• Positive, energetic, and professional attitude

What We Require

• Bachelor’s degree in Marketing or related field (or equivalent experience)
• Familiarity with Google Analytics and social platforms
• Must be 21+ and eligible to obtain a gaming license
• Availability for flexible hours