Hybrid Digital Marketing & Guest Experience Manager

Granite State Gaming & Hospitality; Rochester (NH); On-site; USD 50,000 - 70,000; Full time

Job summary

Granite State Gaming & Hospitality in Rochester, NH is seeking a Digital Manager to enhance the online presence and guest engagement strategies across all properties. This hybrid role combines digital marketing execution with on-site guest service, focusing on social media management, content creation, and ensuring consistent branding. The ideal candidate will have a Bachelor’s degree in Marketing, strong communication skills, and familiarity with digital marketing, while being customer-focused and organized.

Qualifications

• Must be 21+ and eligible to obtain a gaming license.
• Availability for flexible hours.

Responsibilities

• Scripting and web-based tool development using Google Apps Scripts.
• Manage social media and create engaging content.
• Monitor reviews and track digital performance.
• Support marketing campaigns and events.
• Ensure consistent branding across all digital platforms.
• Coordinate promotions across properties.
• Greet guests and enhance their experience.

Skills

Strong communication and interpersonal skills

Organized and detail-oriented

Customer-focused mindset

Knowledge of social media platforms

Analytical thinking

Education

Bachelor’s degree in Marketing or related field

Tools

Google Analytics

Job description

Granite State Gaming & Hospitality in Rochester, NH is seeking a Digital Manager to enhance the online presence and guest engagement strategies across all properties. This hybrid role combines digital marketing execution with on-site guest service, focusing on social media management, content creation, and ensuring consistent branding. The ideal candidate will have a Bachelor’s degree in Marketing, strong communication skills, and familiarity with digital marketing, while being customer-focused and organized.