Digital Loyalty Programs Lead for Lotteries

SCIENTIFIC GAMES; Georgia; On-site; USD 70,000 - 100,000; Full time

Job summary

Scientific Games is seeking a Digital Account Manager to strengthen loyalty initiatives for lottery customers. You will oversee strategy, daily operations, and analytics to optimize programs and drive mutual success for SG and its lotteries.

The role emphasizes engagement, cross-functional collaboration, and business outcomes, with responsibilities spanning relationship management, program execution, operational oversight, and financial governance.

Qualifications

• Bachelor’s degree in Business Administration, Marketing, or related field.
• 5+ years in loyalty program management or related digital marketing roles.
• Experience in gaming, lottery, or similar industries preferred.
• Strong project management and relationship-building skills.

Responsibilities

• Serve as primary liaison with lottery customers to align objectives.
• Develop and implement strategies to drive player engagement.
• Oversee account management processes, rewards fulfillment, and support.
• Manage program budgets, forecasts, and cost controls.
• Track KPIs and provide insights to optimize campaigns.

Skills

Project management

CRM systems

Relationship building

Data analysis

Education

Bachelor's degree in Business/Marketing

Tools

Loyalty management platforms

Job description

Scientific Games is seeking a Digital Account Manager to strengthen loyalty initiatives for lottery customers. You will oversee strategy, daily operations, and analytics to optimize programs and drive mutual success for SG and its lotteries.

The role emphasizes engagement, cross-functional collaboration, and business outcomes, with responsibilities spanning relationship management, program execution, operational oversight, and financial governance.