Digital Literacy Program Coordinator

LHH; San Francisco (CA); Presencial; USD 39.000 - 41.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

401K plan

Commuter benefits

Descripción de la vacante

LHH, in partnership with a community-based nonprofit in San Francisco, seeks a Digital Literacy Program Coordinator to lead technology education and digital inclusion programs for diverse adult populations. The role combines hands-on instruction, curriculum development, and cross-site coordination to expand access to digital skills.

Ideal candidates have experience teaching technology to varied learners, strong facilitation abilities, and a background in curriculum development or structured

Formación

• Experience teaching technology to individuals with varying levels of knowledge.
• Strong group facilitation and workshop delivery experience.
• Experience developing curriculum and educational materials.

Responsabilidades

• Develop and deliver technology and digital literacy curriculum and workshops across multiple sites.
• Provide individualized technology training and troubleshooting for devices and software.
• Teach assistive technologies and accessibility features to support independence.
• Assist participants with online job searches, resumes, and applications.
• Coordinate programming, events, and guest speakers across community locations.
• Train and support volunteers assisting with programming.

Conocimientos

Teaching technology

Group facilitation

Curriculum development

Educational programming

Educación

High school diploma

Bachelor's degree preferred

Descripción del empleo

LHH is teaming up with a community-based nonprofit organization in San Francisco, CA in search of a Digital Literacy Program Coordinator to support technology education and digital inclusion programming for diverse adult populations.

This position will provide hands‑on technology instruction, develop educational programming, and help participants strengthen their ability to independently navigate computers, personal devices, software, applications, and virtual platforms. The Digital Literacy Program Coordinator will facilitate classes and workshops, provide individualized technology support, and coordinate programming across multiple community sites. This is a highly people‑facing position that combines technology education, community engagement, program coordination, and direct participant support.

The ideal candidate has experience teaching technology or digital literacy skills to individuals with varying levels of technical knowledge. A strong background in group facilitation, workshops, curriculum development, or structured educational programming is important. Candidates should be patient, approachable, highly communicative, and comfortable translating technical concepts into accessible instruction. Experience working within community-based, educational, nonprofit, or human services environments is strongly preferred.

Key Responsibilities:

• Develop and deliver technology and digital literacy curriculum, classes, workshops, and structured learning activities.
• Provide individualized technology training and troubleshooting assistance for computers, personal devices, software, applications, and digital platforms.
• Teach participants about assistive technologies and accessibility features that can support greater independence.
• Assist participants with online job searches, resumes, cover letters, and applications.
• Facilitate technology classes and workshops for individuals with varying levels of digital literacy.
• Coordinate workshops, educational events, guest speakers, and other digital inclusion programming.
• Train and support volunteers and interns assisting with programming.
• Coordinate class schedules and programming across community locations.
• Conduct outreach and collaborate with internal teams, community partners, and other participating organizations.
• Develop educational and program materials.
• Track attendance, program participation, individual usage, and participant progress.
• Maintain program records and assist with monthly reporting and data collection.
• Help manage technology equipment and program inventory while reporting equipment or lab‑related issues.
• Maintain an organized, supportive environment conducive to collaborative learning.

Qualifications:

• High school diploma required; bachelor's degree preferred.
• At least 2 years of experience in a technology‑focused, educational, or human services role working with diverse populations required.
• Experience teaching or training individuals with varying levels of technology knowledge and digital literacy required.
• Demonstrated ability to explain technical concepts clearly and provide accessible technology guidance and troubleshooting support required.
• Experience facilitating groups, classes, workshops, presentations, or similar instructional programming required.
• Experience developing, implementing, and evaluating curriculum, educational materials, or training programs required.
• Strong customer service and client‑centered communication skills.
• Experience coordinating projects and collaborating with multiple teams, departments, or community partners.
• Experience working with or supervising volunteers is highly desirable.

Job Type: Contract to Hire

Start Date: ASAP

Location: Fully on-site in San Francisco, CA

Hours: Monday through Friday, 9:00 AM to 5:00 PM

Pay Rate: $28-$30/hour, depending on experience

Benefit offerings include medical, dental, vision, life insurance, short‑term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

The California Fair Chance Act

Los Angeles City Fair Chance Ordinance

Los Angeles County Fair Chance Ordinance for Employers

San Francisco Fair Chance Ordinance

Equal Opportunity Employer/Veterans/Disabled