Digital Lending Advisor – Personal Loan Solutions

FAIRWINDS Credit Union; Orlando (FL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

11 paid holidays

6% 401(k) match

$700 annual Health Savings Account contribution

Comprehensive maternity leave program

Medical, dental, vision, disability, and life insurance

Tuition assistance and advancement opportunities

Job summary

FAIRWINDS Credit Union is seeking a Loan Officer I for our Digital Lending team in Orlando, Florida. In this role, you will assist members in achieving financial goals through personalized lending solutions and consultative service.

Key responsibilities include guiding members through loan options, preparing loan applications, and building strong relationships. Candidates should have a background in consumer lending and excellent communication and problem-solving skills. Join a purpose-driven culture where your impact truly matters.

Qualifications

• Previous consumer lending experience preferred.
• Strong sales and customer service background with a consultative approach to member interactions.
• Ability to identify member needs and recommend appropriate financial solutions.
• Comfortable working in a goal-driven environment while maintaining a member-first mindset.
• Ability to explain financial products and lending solutions clearly and confidently.
• Demonstrates sound judgment, attention to detail, and critical thinking skills.
• Proficient with technology and systems required to support lending and member service functions.

Responsibilities

• Meet or exceed assigned consumer lending and sales goals.
• Guide members through loan options, terms, and rates while tailoring solutions.
• Interview members and process loan applications accurately and efficiently.
• Perform credit checks, verifications, and calculations to support lending decisions.
• Prepare loan applications for closing and booking.
• Build stronger member relationships by identifying opportunities for additional products.
• Communicate with members regarding loan accounts, application status, and service-related questions.

Skills

Consumer lending experience

Sales and customer service background

Strong communication skills

Problem-solving skills

Organizational skills

Job description

FAIRWINDS Credit Union is seeking a Loan Officer I for our Digital Lending team in Orlando, Florida. In this role, you will assist members in achieving financial goals through personalized lending solutions and consultative service.

Key responsibilities include guiding members through loan options, preparing loan applications, and building strong relationships. Candidates should have a background in consumer lending and excellent communication and problem-solving skills. Join a purpose-driven culture where your impact truly matters.