Digital Learning & Adoption Consultant

UW Credit Union; Madison (WI); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Vacation & holidays

Parental leave

401k match

Bonus program

Medical coverage

Tuition reimbursement

Professional growth

Employee Assistance Program

Job summary

UW Credit Union seeks a Learning & Development Consultant to design engaging learning experiences, drive technology adoption, and support a digitally fluent workforce. You will apply instructional design, adult learning theory, and consulting to help employees adapt to change and embrace new tools.

You will partner with leaders and SMEs to identify learning needs, develop content, manage LMS, and measure impact with learning metrics in a hybrid workplace.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• Four or more years of experience in Learning & Development, Organizational Development, Human Resources, Training, or a related field.
• Experience designing and facilitating learning programs for adult learners.
• Experience administering or supporting a Learning Management System (LMS).
• Strong presentation, facilitation, communication, and consulting skills.
• Demonstrated ability to build partnerships and influence stakeholders across multiple levels of an organization.

Responsibilities

• Design, develop, and deliver engaging instructor-led, virtual, and self-paced learning experiences for employees across the organization.
• Create learning content, job aids, guides, and digital resources that support a hybrid workforce.
• Lead learning initiatives that increase employee adoption, confidence, and effectiveness with workplace technologies.
• Partner with leaders and subject matter experts to identify learning needs and recommend solutions.
• Develop training, communication, and support strategies for new systems, tools, and business initiatives.
• Manage and optimize learning technologies, including the Learning Management System and digital learning platforms.
• Support the ongoing enhancement of the new employee orientation experience.
• Analyze learning, engagement, and adoption metrics to measure effectiveness and identify continuous improvement opportunities.
• Partner with stakeholders to improve learning technology integrations and the overall employee experience.
• Build strong relationships across the organization and serve as a trusted consultant on learning, technology adoption, and organizational change.

Skills

Adult learning

LMS administration

Presentation & facilitation

Stakeholder influence

Content authoring tools

Microsoft 365

Learning technologies

Instructional design

Visual design

Financial services experience

Education

Bachelor's degree or equivalent

4+ years experience in L&D/HR/training

Tools

LMS

Rise 360

Canva

LMS creation tools

Microsoft 365

Job description

UW Credit Union seeks a Learning & Development Consultant to design engaging learning experiences, drive technology adoption, and support a digitally fluent workforce. You will apply instructional design, adult learning theory, and consulting to help employees adapt to change and embrace new tools.

You will partner with leaders and SMEs to identify learning needs, develop content, manage LMS, and measure impact with learning metrics in a hybrid workplace.