Digital Innovation and Strategy Product Owner

PREMIER Bankcard, LLC; Sioux Falls (SD); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision coverage

Paid time off

401(k) match up to 5%

Volunteer hours & wellness programs

Employee events

Job summary

First PREMIER Bank in Sioux Falls, SD is seeking a Digital Product Owner focused on payments to guide product features, ensure user-centric solutions, and align with business goals. You will collaborate with stakeholders and cross-functional teams to deliver measurable outcomes and a strong user experience.

The role emphasizes secure, seamless payment experiences, ownership of the feature roadmap, and adherence to regulatory requirements while driving cross-functional alignment.

Qualifications

• Customer-centric mindset and ability to identify user needs.
• Strong communication skills to collaborate with stakeholders and convey complex concepts clearly.
• Attention to detail with a focus on delivering high-value digital products.

Responsibilities

• Create and maintain user stories, epics, acceptance criteria, and design details.
• Lead agile team and guide development work toward product outcomes.
• Drive delivery by defining the roadmap, priorities, and backlog priorities.

Skills

Customer-centric

Communication

Detail orientation

Scrum Product Owner Certification

4+ years managing digital products

3+ years agile development

Job description

At First PREMIER Bank and PREMIER Bankcard, we’ve created a culture that emphasizes personal success, respect, health, and wellness, fun and giving back. This is an environment where you will be rewarded, valued, and celebrated for your hard work. We offer a robust and expanded package of health benefits, incentives, paid time off and growth and career advancement opportunities. We celebrate our employees and show our appreciation with private concerts, outdoor bashes, cash and car giveaways and more! See some of our epic celebrations and employee recognitions. Considered one of the nation’s strongest financial organizations, we’ve achieved our success by embodying the views and values of The PREMIER Way. From our CEOs to the newest hires, we all follow these shared views and values to guide us on how to treat our customers, co-workers and communities. The PREMIER Way also serves as a roadmap on how to be successful inside and outside of the workplace. We believe in investing in our employees, their families and our communities.

Job Description: Location: Sioux Falls, SD Job Status: Full-Time Shift: Monday - Friday 8:00 AM to 5:00 PM Company: PREMIER Bankcard

About the Role

The Product Owner serves as the voice of the customer and the bridge between business stakeholders and development teams. They are responsible for defining and prioritizing product features and requirements to ensure the delivery of high-value, user-centric solutions. By aligning product vision with business goals, the Product Owner drives the development of innovative products that meet customer needs and deliver measurable business outcomes. This Digital Product Owner will focus on payments to drive market success, user experience (UX), and feature roadmap of payment products. The Product Owner will focus on secure, seamless, and efficient payment experiences for users while aligning cross-functional teams around overarching product goals and regulatory requirements.

Job Duties and Responsibilities

Essential duties and responsibilities include the following. Other duties may be assigned.

• Create and maintain user stories, epics, acceptance criteria, and supporting design/feature details.
• Lead agile team.
• Drive outcomes and provide direction to development team so they can execute on the product, feature, outcome for the roadmap.
• Establish release targets for all features and enhancements, determine high-integrity commitments, and create and prioritize the team backlog.
• Compile customer research, competitor trends and present insights discovered.
• Work with stakeholders including call centers, back office, Compliance, Development, Marketing to complete feature delivery.
• Manage multiple digital products/platforms.
• Interviews, hires, and trains new staff.
• Provides constructive and timely performance reviews.
• Handles discipline and termination of employees in accordance with company policy.

Skills and Qualifications

• Strong customer-centric approach with the ability to identify customer needs
• Strong communication skills to effectively collaborate with both technical and non-technical stakeholders, and to clearly articulate complex concepts in an accessible manner.
• Detail-oriented with a focus on delivering high-quality products that meet customer needs and drive business value.
• Scrum Product Owner Certification or similar Product Owner certification is required and to be maintained while in this position.
• 4 + years of experience managing Digital Products including but not limited do (voice, chat, email, social media, marketing) at a financial institution.
• 3+ years of experience in agile development preferred or Advanced understanding of digital and IT product management and development.
• Ability to implement the ongoing and future investment in digital platforms as it aligns the company’s overall business plan.

Competitive Benefits Package

• Full medical benefits for 20+ hours/week
• FREE dental and vision coverage
• Generous time off plans including PTO, Sick Pay, and Bonus Days
• 401(k) – dollar-for-dollar match up to 5% of total compensation
• Special discounts and offers for events at the Denny Sanford PREMIER Center
• Employee Wellness Program
• Paid Community Volunteer Hours - PREMIER averages 30,000 hours per year
• Fun Employee Parties

Our Culture

We have an emphasis on personal success, respect, health, wellness, fun and giving back Employees are rewarded, valued, and celebrated for hard work. Career advancement opportunities is a way PREMIER leaders show they care. Appreciation is shown th

We Value People

At PREMIER you get more than a paycheck, you get a rewarding career where you can make a difference! Headquartered in Sioux Falls, South Dakota, First PREMIER Bank and PREMIER Bankcard are considered one of the nation’s strongest financial organizations. We have achieved this success thanks to our commitment to always doing what is right for our employees, customers and the communities we serve. We value people and treat our employees as our greatest resource. We actively invest in their professional growth and development, make a strong effort to recognize achievement and take the time to celebrate success.

Spirit of Giving Back

Giving back to our communities is at the heart of PREMIER. We support nearly 700 organizations, non-profits and events. Paid volunteer hours encourage PREMIER employees to get involved in the community. Our employees annually volunteer an average of 33,000 hours for causes important to them.

The PREMIER Way

Our spirit of giving is rooted in The PREMIER Way and the PREMIER Attitude. These shared views and values guide our interactions with each other, our customers and our communities. It’s the foundation of our culture and makes PREMIER a great place to work.

Learn More PREMIER Benefits

PREMIER employees who work 20+ hours per week are eligible for full-time benefits, including medical coverage with free vision and dental insurance. We offer expanded Paid Time Off and a highly competitive 401(k) plan that features a dollar-for-dollar company match after 120 days of employment. Employees can experience personal and professional growth through PREMIER University. It offers skill-based training, leadership classes and inspirational national speakers.

Premier Wellness

Premier Wellness unifies physical and mental health, financial wellness and community giving under one program designed to help employees find optimal work/life wellbeing. Through our Employee Assistance Program, employees have access to free counseling sessions, online resources and legal support. Community Giving offers our employees purpose-driven, meaningful opportunities where they know they are making a difference.

Celebrating Success

Recognizing and rewarding success is an important part of the PREMIER culture. We celebrate and show our appreciation with private concerts and special events. We’ve also celebrated with surprise gifts, cash/car giveaways, Apple watches, wireless earbuds and more! At quarterly staff meetings, employees who have gone above and beyond in their job or in their community are awarded a PREMIER Performer or PREMIER Eagle Service Award. Employees celebrating 20, 25, 30, 35, 40, 45 and 50 year Milestone Anniversaries receive $1,000 for every year they have worked with PREMIER.