Digital Health Technical Lead

Pride Global; Menomonee Falls (WI); On-site; USD 69,000 - 83,000; Full time

Job summary

Pride Health is seeking a Digital Health Technical Lead to support a healthcare facility in Menomonee Falls, WI. The role focuses on Epic platforms, cross-application workflows, and patient engagement initiatives within a local contract arrangement.

The candidate will lead Epic builds, strategize technical roadmaps, mentor teams, and present complex solutions to leadership. Requires strong leadership, communication, and healthcare domain knowledge.

Qualifications

• Bachelor’s degree or equivalent; Master’s preferred.
• Epic certifications: 2+ required; other Epic certifications may help.
• 8+ years IT experience in healthcare or related field.

Responsibilities

• Lead Epic design, build, upgrades, enhancements, and support.
• Drive patient-facing solutions across MyChart, Cadence, Ambulatory, and Healthy Planet.
• Lead cross-application workflows and digital health initiatives.

Skills

Epic build

Cross-application leadership

Healthcare workflows

Stakeholder management

Leadership

Education

Bachelor’s degree or equivalent

Master’s preferred

Job description

Pride Health is seeking a Digital Health Technical Lead to support our client's healthcare facility in Menomonee Falls, WI.

Job Details

Schedule: Monday - Friday - Flexible 1st 7 am to 5 pm
Location: Menomonee Falls, WI - 53051
Job Type: Local contract
Contract Length: Direct Hire
Pay Range: $50 - $60 per Hour (To be discussed with the Hiring Manager)
*Pay offered is based on experience,expertise, credentialing, and education.

Duties

• Lead Epic application design, build, upgrades, enhancements, and support.
• Drive patient-facing solutions across MyChart, Cadence, Ambulatory, and Healthy Planet.
• Lead cross-application workflows, patient outreach campaigns, and digital health initiatives.
• Partner with business and clinical stakeholders to define requirements and solutions.
• Develop technical roadmaps, identify process improvements, and manage project deliverables.
• Provide technical leadership, mentoring, and recommendations to management.
• Present complex technical solutions, risks, and recommendations to leadership.

Requirements

• Education: Bachelor’s degree or equivalent experience; Master’s preferred.
• License(s): NA
• Certification(s): 2+ Epic certifications required; will consider other certifications, including Ambulatory and Cadence, that would assist in understanding patient engagement with self-scheduling, MyChart messaging, etc
• Years of experience: Eight (8) or more years of experience in IT (Function Specific: Clinical, Cybersecurity, Network, etc.), preferably in healthcare.
• Skills/Specialties/Technology:
  • Hands-on Epic build experience, particularly with patient-facing applications.
  • Experience independently leading Epic initiatives and cross-application solutions.
  • Strong knowledge of healthcare workflows, digital health, and patient engagement.
  • Excellent leadership, communication, stakeholder management, and problem-solving skills.

For workers in the United States, PrideGlobal and it's affiliates offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, pet insurance and employee discounts with preferred vendors.

Equal Employment Opportunity

PrideGlobal and it's affiliates are an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Fair Chance Employment

PrideGlobal and it's affiliates are a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.

Accommodations

We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.

Only applicable for San Francisco Candidates : Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.

Only applicable for Kentucky positions : For this type of employment, state law requires a criminal record check as a condition of employment. This applies to direct care staff (Examples: RN, LPN, Nurse Aides, Therapists) referred to Kentucky nursing facilities, assisted living communities, or long-term care facilities, in accordance with KRS 216.793.