Digital Fulfillment Leader: People & Ops Champion

Wal-Mart Stores East, LP; Muskegon (MI); On-site; USD 65,000 - 100,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase

Paid time off

Live Better U education benefits

Job summary

Wal-Mart Stores East, LP in Muskegon, MI is seeking a Digital Coach to lead the digital fulfillment operations, including Online Pickup & Delivery and Delivery from Store. You will recruit, develop, and supervise a high-performing team of digital associates while maintaining safety and quality standards.

As part of the salaried store management team, you will drive efficiency, customer satisfaction, and data-driven decision making, partnering with store leadership to meet EDLP goals and ensure

Qualifications

• High school diploma or GED; 1+ years supervisory or leadership experience in retail or related environment.
• Ability to communicate effectively, manage competing priorities, and lead diverse teams.
• Strong track record of talent development and KPI turnaround.

Responsibilities

• Recruit, onboard, train, and develop digital fulfillment associates.
• Oversee daily workflow, set goals, and monitor performance.
• Ensure customer satisfaction and data-driven decision making in digital operations.

Skills

Leadership experience

Communication

Prioritization

Team leadership

Talent development

Cross-functional collaboration

Education

Bachelor’s/Associate degree in Business, Supply Chain, Logistics, Retail Management, or related field

Tools

Digital retail inventory systems

Handheld terminals

Data analytics tools

Job description

Wal-Mart Stores East, LP in Muskegon, MI is seeking a Digital Coach to lead the digital fulfillment operations, including Online Pickup & Delivery and Delivery from Store. You will recruit, develop, and supervise a high-performing team of digital associates while maintaining safety and quality standards.

As part of the salaried store management team, you will drive efficiency, customer satisfaction, and data-driven decision making, partnering with store leadership to meet EDLP goals and ensure