Digital Fulfillment Lead: Speed and Accuracy for Guests

The Fresh Market; Fort Myers (FL); On-site; USD 17,000 - 23,000; Full time

Benefits offered by this job

Team member discount

Early wage access

401K with company match

Financial wellness program

Paid time off

Insurance (medical/dental/vision)

Discounts on pet insurance

Job summary

The Fresh Market is seeking a Digital Fulfillment Specialist to drive the growth and flawless execution of our digital fulfillment programs across curbside and delivery platforms. You will own operational consistency, speed to pick, and order accuracy while collaborating with store leadership and departments to ensure product availability and presentation.

Ideal candidates have 2+ years in retail or eCommerce fulfillment, strong attention to detail, and excellent communication skills.

Qualifications

• Strong attention to detail with the ability to manage multiple orders in a fast-paced environment.
• Excellent communication skills for guest and team interactions.
• Ability to prioritize workload while meeting tight deadlines.

Responsibilities

• Lead daily execution of all digital fulfillment orders with speed and accuracy.
• Coordinate across internal teams and third‑party partners to ensure consistency.
• Ensure on-time order completion and proactive substitutions/changes.
• Collaborate with departments to maintain in-stock positions and presentation for digital orders.
• Stage, package, and verify orders for accuracy before guest pickup or delivery.
• Track order metrics and guest feedback to drive continuous improvement.

Skills

Attention to detail

Multitasking

Effective communication

Tech proficiency

Education

High school diploma

Tools

Order management systems

Handheld scanners

Job description

The Fresh Market is seeking a Digital Fulfillment Specialist to drive the growth and flawless execution of our digital fulfillment programs across curbside and delivery platforms. You will own operational consistency, speed to pick, and order accuracy while collaborating with store leadership and departments to ensure product availability and presentation.

Ideal candidates have 2+ years in retail or eCommerce fulfillment, strong attention to detail, and excellent communication skills.