Digital Fraud Strategy Executive

Jobtailor; Town of Florida (NY); Hybrid; USD 120,000 - 150,000; Full time

Job summary

Citi is seeking a senior professional to lead fraud prevention, detection, and authentication strategies across digital banking channels. You will partner with governance bodies to assess risks for new products and help shape risk-aware features and controls.

The role requires hands-on experience with online/mobile platforms, risk models, MFA, and strong communication to multiple stakeholders. A Bachelor’s degree or equivalent experience is required.

Qualifications

• Bachelor’s degree or 7+ years equivalent work experience.
• Direct experience in digital fraud management disciplines.
• Experience with online/mobile channel platforms and functionalities.
• Experience leveraging risk models, device print tech, API solutions, and MFA strategies.
• Strong knowledge of banking technologies, detection tools, fraud risks, and mitigation capabilities.
• Solid information security risk knowledge and controls.
• Strong analytical skills and ability to work independently.
• Proven project management abilities and Agile experience.
• Excellent written and verbal communication and strong interpersonal skills.

Responsibilities

• Define and manage fraud prevention, detection, and authentication strategies for Citi’s Retail Bank digital channels.
• Serve as a point of contact to governance forums, delivering risk assessments for new products and features.
• Assess fraud risks in digital channels and in new product offerings.
• Collaborate with business leads to identify fraud issues, perform risk assessments, and drive solutions.
• Communicate industry trends to business partners and clients.
• Evaluate controls to improve business processes or reduce customer friction.
• Interpret risk and return, identify MIS needs, and produce actionable insights.
• Create performance reporting for stakeholders and coordinate mitigation plans.
• Identify reputational risk and its operational/financial impacts.
• Address problems, propose solutions, and make timely decisions.
• Identify root causes and define their scope.
• Lead digital-channel fraud risk exposure across departments.
• Identify meaningful solutions for online/mobile banking risks and controls.
• Develop leadership presentations, define business requirements, and communicate mitigation plans.

Skills

Fraud Prevention

Digital Banking

Risk Assessment

Analytical Skills

Communication

Education

Bachelor’s Degree

Tools

Detection Tools

Device Print Technologies

API Solutions

Multi-Factor Authentication

Job description

Citi is seeking a senior professional to lead fraud prevention, detection, and authentication strategies across digital banking channels. You will partner with governance bodies to assess risks for new products and help shape risk-aware features and controls.

The role requires hands-on experience with online/mobile platforms, risk models, MFA, and strong communication to multiple stakeholders. A Bachelor’s degree or equivalent experience is required.