Digital-First Relationship Banker II

U.S. Bank; Phoenix (AZ); On-site; USD 68,053,000 - 83,182,000; Full time

Benefits offered by this job

Healthcare

Life Insurance

Disability

Parental leave

401(k)

Paid vacation

Holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank in Phoenix, AZ is seeking a Relationship Banker to build strong client relationships across in-person, appointment, and digital channels, delivering trusted financial guidance and cross-selling deposit and loan products.

You will open accounts, process requests, educate clients on digital tools, and collaborate with branch teammates to ensure a seamless, compliant client experience in a fast-paced, service-driven environment.

Qualifications

• High school diploma or equivalent.
• Typically 4–5 years of retail banking experience or a combination of experience and training.
• Registration with NMLS required under SAFE Act guidance.

Responsibilities

• Builds and fosters client relationships through proactive outreach and follow-up.
• Engage clients across in-person, appointment, and digital channels to advise on banking needs.
• Open consumer and business accounts and process service requests.
• Educate clients on digital products and self-service options.
• Collaborate with branch teammates to deliver a compliant, excellent client experience.

Skills

Relationship building

Effective communication

Client needs assessment

Digital banking familiarity

Team collaboration

Education

High school diploma

Job description

U.S. Bank in Phoenix, AZ is seeking a Relationship Banker to build strong client relationships across in-person, appointment, and digital channels, delivering trusted financial guidance and cross-selling deposit and loan products.

You will open accounts, process requests, educate clients on digital tools, and collaborate with branch teammates to ensure a seamless, compliant client experience in a fast-paced, service-driven environment.