Digital-First Relationship Banker II

U.S. Bank; Glenwood Springs (CO); On-site; USD 68,164,000 - 83,182,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Life insurance

Disability insurance

Parental leave

401(k)

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, by appointment, and virtual channels, providing guidance on deposits, loans, and digital tools. The role emphasizes building trust, understanding client goals, and delivering a seamless banking experience with digital-first options.

The position requires adhering to NMLS and regulatory standards, with emphasis on accuracy, client privacy, and customer service excellence.

Qualifications

• Proven ability to build and foster relationships with clients through proactive outreach and follow up.
• Ability to engage and communicate with clients effectively.
• Knowledge of retail banking policies, procedures and support systems.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up.
• Identifies solutions for new and existing clients based on their needs while engaging with clients.
• Opens new consumer and business accounts and processes service requests.
• Educates clients on digital products and self-service technologies to meet their financial needs.

Skills

Relationship-building

Client communication

Retail banking knowledge

Sales campaigns

Digital products

Digital-first mindset

Job description

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, by appointment, and virtual channels, providing guidance on deposits, loans, and digital tools. The role emphasizes building trust, understanding client goals, and delivering a seamless banking experience with digital-first options.

The position requires adhering to NMLS and regulatory standards, with emphasis on accuracy, client privacy, and customer service excellence.