Digital-First Relationship Banker I

US Bank; Oregon; On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) and employer-funded retirement

Paid vacation

Adoption assistance

Sick and Safe Leave

Job summary

U.S. Bank is hiring a Relationship Banker in Aloha, Oregon to engage customers across in-person, appointment, and digital channels, providing tailored financial guidance and education on deposit and loan products.

You will open accounts, process service requests, and collaborate with branch teammates to deliver an excellent client experience. This role requires a high school diploma and typically less than four years of retail banking experience.

Qualifications

• Proven ability to build and foster relationships with clients through proactive outreach and follow up.
• Thorough knowledge of applicable bank and branch policies, procedures and support systems.
• Proven customer service and interpersonal skills.
• Experience with using and demonstrating digital products and self-service technologies.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up.
• Opens new consumer and business accounts, completes service requests and submits credit applications.
• Proactively educates clients on digital products and self-service digital services.
• Leverages available resources and technologies to optimize the client experience and service quality.

Skills

Relationship building

Client communication

Bank policies

Customer service

Digital products

Digital-first mindset

Needs-based recommendations

Financial services experience

Education

High school diploma or equivalent

Job description

U.S. Bank is hiring a Relationship Banker in Aloha, Oregon to engage customers across in-person, appointment, and digital channels, providing tailored financial guidance and education on deposit and loan products.

You will open accounts, process service requests, and collaborate with branch teammates to deliver an excellent client experience. This role requires a high school diploma and typically less than four years of retail banking experience.