Digital-First Relationship Banker

U.S. Bank; Phoenix (AZ); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Healthcare

401(k) plan

Paid vacation

Disability insurance

Job summary

U.S. Bank is seeking a Relationship Banker in Phoenix who will build and nurture client relationships across in-person and digital channels.

You will assess clients' financial needs, educate them on products, process basic transactions, and open accounts, all while promoting a digital-first mindset. The role emphasizes strong customer service, collaboration with branch teams, and adherence to policies and regulatory requirements.

Qualifications

• High school diploma or equivalent required.
• Typically less than four years of retail banking experience or equivalent training.

Responsibilities

• Build and foster client relationships through proactive outreach and follow-up.
• Engage and communicate effectively with clients across channels.
• Educate clients on deposit and loan products and self-service digital tools.
• Process basic transactions and open new consumer and business accounts.

Skills

Relationship building

Customer service

Communication

Digital products knowledge

Financial services experience

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker in Phoenix who will build and nurture client relationships across in-person and digital channels.

You will assess clients' financial needs, educate them on products, process basic transactions, and open accounts, all while promoting a digital-first mindset. The role emphasizes strong customer service, collaboration with branch teams, and adherence to policies and regulatory requirements.