Digital-First Relationship Banker

U.S. Bank; Goodlettsville (TN); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Healthcare

Life insurance

Disability

Parental leave

401(k)

Vacation

Holiday pay

Adoption assistance

Sick leave

Job summary

U.S. Bank in Goodlettsville, TN is seeking a Relationship Banker to build client relationships across in-person, by appointment, and virtual channels while promoting digital-first banking solutions.

The role focuses on proactive outreach, processing basic transactions, and educating clients on deposits and loans. Requires a high school diploma, NMLS registration, and preferred retail banking experience with a customer-centric mindset.

Qualifications

• High school diploma or equivalent.
• Typically has less than four years of job-related, retail banking experience.
• Familiarity with digital banking products and services is preferred.

Responsibilities

• Build relationships with clients through multiple channels, including in-person and digital.
• Open new consumer and business accounts and process service requests.
• Educate clients on deposit and loan products and digital self-service tools.
• Collaborate with branch team members to deliver excellent client experiences.

Skills

Relationship building

Customer service

Digital products

Communication

Education

High school diploma

Job description

U.S. Bank in Goodlettsville, TN is seeking a Relationship Banker to build client relationships across in-person, by appointment, and virtual channels while promoting digital-first banking solutions.

The role focuses on proactive outreach, processing basic transactions, and educating clients on deposits and loans. Requires a high school diploma, NMLS registration, and preferred retail banking experience with a customer-centric mindset.