Digital-First Banking Relationship Advisor

U.S. Bank; Portland (OR); On-site; USD 35,000 - 43,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) and employer-funded retirement

Paid vacation and holidays

Sick and Safe Leave

Job summary

U.S. Bank in Portland, OR is hiring a Client Relationship Consultant to engage customers in-person, by appointment, and virtually, delivering counsel that fits their financial goals while leveraging digital tools.

You will build trusted client relationships, identify banking needs, and recommend suitable deposit and loan solutions. The role involves opening accounts, processing requests, and educating clients on digital products and services.

Qualifications

• High school diploma or equivalent.
• Typically 4–5 years of retail banking experience or equivalent training.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow-up.
• Open new consumer and business accounts, process service requests and submit credit applications.
• Educate clients on available deposit and loan products and digital self-service options.
• Provide a consistent optimal client experience across channels and collaborate with branch teams.

Skills

Relationship building

Customer service

Communication

Sales experience

Digital banking knowledge

Interpersonal skills

Problem solving

Education

High school diploma or equivalent

Job description

U.S. Bank in Portland, OR is hiring a Client Relationship Consultant to engage customers in-person, by appointment, and virtually, delivering counsel that fits their financial goals while leveraging digital tools.

You will build trusted client relationships, identify banking needs, and recommend suitable deposit and loan solutions. The role involves opening accounts, processing requests, and educating clients on digital products and services.