Digital Banking Client Relationship Consultant

U.S. Bank; Newberg (OR); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) plan

Paid vacation

Paid holidays

Job summary

U.S. Bank is seeking a Client Relationship Consultant in Newberg, OR. You will build relationships with customers across channels, assess financial needs, educate on deposit and loan products, and guide clients to digital tools to enhance self-service and satisfaction.

The role emphasizes proactive outreach, sales collaboration, and delivering an exceptional client experience in a banking environment.

Qualifications

• High school diploma or equivalent is required.
• Typically 3–4 years of job-related retail banking experience or equivalent training.
• Familiarity with consumer and business banking products is preferred.

Responsibilities

• Builds and fosters client relationships via in-person, by appointment, and virtual channels.
• Identifies client needs and recommends banking solutions based on goals.
• Open new consumer and business accounts and process service requests.
• Educates clients on digital products and self-service options to improve the client experience.

Skills

Relationship building

Client engagement

Retail banking knowledge

Customer service

Sales campaigns

Digital products awareness

Needs-based recommendations

Financial services experience

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Client Relationship Consultant in Newberg, OR. You will build relationships with customers across channels, assess financial needs, educate on deposit and loan products, and guide clients to digital tools to enhance self-service and satisfaction.

The role emphasizes proactive outreach, sales collaboration, and delivering an exceptional client experience in a banking environment.