Digital-First Banking Client Relationship Pro

Us Bank; Newberg (OR); On-site; USD 45,000 - 59,000; Full time

Benefits offered by this job

Health benefits

Life insurance

Disability coverage

Parental leave

401(k) plan

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank in Newberg, OR seeks a Client Relationship Consultant to engage customers across in-person, by appointment, and virtual channels. You will assess banking needs, open accounts, and educate clients on digital services while maintaining strong trust and service quality.

The role requires knowledge of retail banking products and the ability to meet customer goals with a digital-first approach. National licensing and background checks apply.

Qualifications

• High school diploma or equivalent.
• Typically has a minimum three to four years of job-related, retail banking experience or a combination of experience and commensurate training.

Responsibilities

• Build and foster relationships with clients through proactive outreach and follow up.
• Open new consumer and business accounts and process service requests.
• Educate clients on digital products and services to meet their financial needs.
• Provide an optimal client experience with accurate processing of basic transactions.
• Collaborate with branch team members to serve clients effectively.

Skills

Relationship building

Client communication

Digital banking

Sales campaigns

Digital products

Customer service

Interpersonal skills

Proactive outreach

Needs assessment

Tools

Banking software

Job description

U.S. Bank in Newberg, OR seeks a Client Relationship Consultant to engage customers across in-person, by appointment, and virtual channels. You will assess banking needs, open accounts, and educate clients on digital services while maintaining strong trust and service quality.

The role requires knowledge of retail banking products and the ability to meet customer goals with a digital-first approach. National licensing and background checks apply.