Digital-First Banking Client Advisor

U.S. Bank; Iowa (LA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Healthcare

Life Insurance

Disability

Parental Leave

Retirement Plan

Paid Vacation

Paid Holidays

Adoption Assistance

Sick Leave

Job summary

U.S. Bank is seeking a Client Relationship Consultant to engage customers across in-person, appointment, and virtual channels while guiding them through digital-first banking options.

The role involves assessing financial needs, explaining deposit and loan products, and developing strong client relationships to deliver an optimal banking experience. Requires NMLS registration and background/credit checks per regulatory standards.

Qualifications

• High school diploma or equivalent.
• Typically has a minimum three to four years of job-related retail banking experience or a combination of experience and commensurate training.
• Strong ability to build relationships and provide customer service.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up.
• Identifies solutions for new and existing clients based on their needs by engaging and communicating with clients.
• Maintains knowledge of consumer and business banking products and services including digital products.
• Opens new consumer and business accounts, completes service requests and submits credit applications.
• Proactively educates clients on emerging and self-service digital products and services.

Skills

Relationship-building

Communication skills

Banking policies knowledge

Customer service

Digital products awareness

Proactive outreach

Needs assessment

Education

High school diploma

Job description

U.S. Bank is seeking a Client Relationship Consultant to engage customers across in-person, appointment, and virtual channels while guiding them through digital-first banking options.

The role involves assessing financial needs, explaining deposit and loan products, and developing strong client relationships to deliver an optimal banking experience. Requires NMLS registration and background/credit checks per regulatory standards.