Digital Fair Housing Testing & Research Coordinator

Suffolk University; Boston (MA); On-site; USD 54,000 - 70,000; Full time

Job summary

Suffolk University in Boston seeks a mission-driven Digital Fair Housing Testing & Research Coordinator to support statewide work on barriers faced by Housing Choice Voucher users and other protected classes in rental markets.

The role blends digital audit testing, methodology development, and data analysis, with opportunities to contribute to plain-language renter tools and outreach to PHAs, nonprofits, and tenants.

Qualifications

• Strong organizational and documentation, and written communication skills.
• Comfort navigating digital platforms and structured research protocols.
• Ability to work independently within a defined methodology.
• Commitment to racial equity, disability justice, and housing access.

Responsibilities

• Conduct structured digital audit tests using standardized scripts and protocols.
• Document and archive digital interactions, access barriers, and communication patterns.
• Maintain organized logs and evidence files across multiple testing waves.
• Assist in developing and refining testing scripts, protocols, and digital documentation procedures.
• Ensure consistency and quality across all testing activities.
• Contribute to structured data management and analysis of testing results.
• Support development of plain-language renter tools and provider guidance materials.
• Assist with outreach sessions and trainings for PHAs, municipalities, nonprofits, and tenant groups.
• Participate in strategic meetings to review policy and coordinate advocacy.

Skills

Organization

Documentation

Written comms

Independent work

Racial equity

Education

Bachelor's degree or equivalent

Job description

Suffolk University in Boston seeks a mission-driven Digital Fair Housing Testing & Research Coordinator to support statewide work on barriers faced by Housing Choice Voucher users and other protected classes in rental markets.

The role blends digital audit testing, methodology development, and data analysis, with opportunities to contribute to plain-language renter tools and outreach to PHAs, nonprofits, and tenants.