Data and Compliance Coordinator

Massachusetts Department of Public Health; Boston (MA); Hybrid; USD 74,000 - 106,000; Full time

Job summary

Exec Office of Housing and Livable Communities seeks a Data and Compliance Coordinator/Housing Program Specialist II in the Division of Public Housing/Bureau of Rental Assistance. The role provides admin, technical, and program support for performance and compliance activities, including data collection, reviews, and training initiatives.

The position involves travel to RAAs, knowledge of HUD regulations, and a hybrid work model with in-office and remote days.

Qualifications

• Knowledge of HUD/program compliance
• Ability to prepare reports and correspondence
• Strong written and verbal communication skills
• Ability to travel within the Commonwealth

Responsibilities

• Assist with collection, compilation, and organization of program data.
• Support training materials and webinars for BRA staff.
• Assist with monitoring and quality control activities for rental assistance programs.
• Conduct file reviews and desk audits.
• Maintain monitoring records and documentation.

Skills

Data management

Quality control

Training & TA

Data analysis

Education

Bachelor’s degree in related field

Tools

Microsoft Office

Database systems

Job description

An Official website of the Commonwealth of Massachusetts

Job Description - Data and Compliance Coordinator (260006PI)

Job Description

Data and Compliance Coordinator - ( 260006PI )

Description

The Executive Office of Housing and Livable Communities (EOHLC) is seeking a Data and Compliance Coordinator/Housing Program Specialist II in the Division of Public Housing/Bureau of Rental Assistance!

AGENCY MISSION:

The Executive Office of Housing and Livable Communities (EOHLC) is responsible for building more homes and lowering housing costs across the Commonwealth through partnerships with municipalities, housing authorities, and community stakeholders.

OVERVIEW:

As part of the Bureau of Rental Assistance (BRA), the Housing Program Specialist II/Data and Compliance Coordinator provides administrative, technical, and programmatic support to the Bureau of Rental Assistance (BRA) Performance and Compliance functions. The incumbent assists with quality control reviews, compliance monitoring activities, training initiatives, and program integrity efforts related to federal and state rental assistance programs.

The position supports quality control oversight of Regional Administering Agencies (RAAs) through file reviews, data collection, monitoring activities, documentation of findings, and follow-up activities designed to promote compliance with applicable federal, state, and agency requirements.

DUTIES AND RESPONSIBILITIES (NOT ALL INCLUSIVE):

• 1. Data Management: Assist with the collection, compilation, and organization of program performance and compliance data.
• Assist with special monitoring projects, data accuracy and reliability, policy implementation reviews, and program integrity initiatives.
• 2. Training &Technical Assistance: Provide information and technical assistance to RAA staff regarding established program requirements, documentation standards, and quality control procedures.
• Support the development and delivery of training materials, webinars, guidance documents, and technical assistance resources.
• 3. Compliance Monitoring & Quality Control: Assist with compliance monitoring and quality control activities for federal and state rental assistance programs.
• Assist with the preparation of monitoring reports, correspondence, and corrective action tracking documents.
• Assist with identifying potential compliance concerns and elevating findings to supervisory staff for review and determination.
• Compile, organize, and maintain monitoring records, review documentation, and support materials.
• 4. Reviews: Conduct tenant file reviews, waiting list reviews, project-based voucher reviews, and other quality control reviews using established monitoring procedures.
• Assist with desk audits and on-site reviews of Regional Administering Agencies (RAAs) and document review results for supervisory review.
• 5. Other: Maintain knowledge of U.S. Department of Housing and Urban Development (HUD) regulations, Administrative Plan requirements, Moving to Work (MTW) policies, and agency guidance applicable to assigned programs.
• Participate in meetings, training, and workgroups related to quality control and compliance activities.
• Ability to travel to Regional Administering Agency offices and other locations as required.

PREFERRED QUALIFICATIONS:

• Knowledge of housing program principles, practices, and terminology.
• Knowledge of federal and state rental assistance program requirements and housing administration practices.
• Knowledge of methods used to review and verify program documentation for completeness and accuracy.
• Knowledge of methods used in the preparation of reports, spreadsheets, charts, and tables.
• Ability to understand, explain, and apply laws, regulations, policies, procedures, and guidelines governing assigned program activities.
• Ability to review records and documentation and identify discrepancies, omissions, or inconsistencies.
• Ability to gather information through review of records, reports, and discussions with program staff.
• Ability to compile, organize, and maintain data and records.
• Ability to prepare written summaries, reports, and correspondence.
• Ability to communicate effectively both orally and in writing.
• Ability to establish and maintain effective working relationships with agency staff, Regional Administering Agencies, and external stakeholders.
• Ability to provide information and guidance regarding established policies and procedures.
• Ability to exercise sound judgment and maintain confidentiality.
• Ability to use computer applications including Microsoft Office products and database systems.
• Knowledge of the principles underlying civil rights, fair housing, and equal opportunity programs.
• Travel throughout the Commonwealth will be required. Those employees who elect to use a motor vehicle for travel must have a current and valid Massachusetts Class D Motor Vehicle Operator’s license or the equivalent from another state.
• Ability to travel to Regional Administering Agency offices and other locations as required.

COMMENTS:

This position would be expected to follow a hybrid model of reporting to work that combines in-office workdays and work from home days, as needed.

Salary placement is determined by years of experience and education directly related to the position and the Human Resources Division’s Recruiting Guidelines. In the case of a promotional opportunity, the salary provisions of the applicable collective bargaining agreement will apply to placement within the appropriate salary range.

Education, licensure and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines. Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website.

Qualifications

First consideration will be given to those applicants that apply within the first 14 days.

Minimum Entrance Requirements:

• Applicants must have at least (A) three years of full‑time, or equivalent part‑time, professional experience in real estate management, property management, public housing program management, public housing program development or public housing program administration, or (B) any equivalent combination of the required experience and the substitutions below.
• Substitutions:
• I. An Associate’s degree with a major in real estate, public administration, business administration or business management may be substituted for a maximum of one year of the required experience.*
• II. A Bachelor’s degree in real estate, public administration, business administration or business management may be substituted for a maximum of two years for the required experience.*
• III. A Master’s or higher degree with a major in public administration, business administration or business management may be substituted for the required experience.*
• *Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.

Special Requirements: Based on assignment, possession of a current and valid Massachusetts Motor Vehicle Operator's License may be required.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics? Explore our Employee Benefits and Rewards!

An Equal Opportunity / Aff Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator : Jessica Molina - 8572480160

Job

Community and Social Services

Agency

Exec Office of Housing and Livable Communities

Schedule

Full-time

Shift

Day

Salary

73,615.88 - 106,401.62 Yearly