Digital Experience Platform Manager

The University of Texas at Austin; Austin (TX); On-site; USD 80,000 - 100,000; Full time

Job summary

An innovative academic institution is seeking a Digital Experience Platform Manager to enhance its digital presence and user engagement. This role involves overseeing the implementation and optimization of the digital experience platform, ensuring it aligns with organizational needs and industry standards. You will lead projects, provide training, and monitor performance metrics to drive improvements. Join a mission-driven team that is committed to revolutionizing healthcare through technology and innovation. If you are passionate about digital experiences and eager to make a significant impact in a collaborative environment, this opportunity is perfect for you.

Qualifications

• 3+ years of experience managing a Digital Experience Platform.
• Proficiency in DXP components, templates, and workflows.

Responsibilities

• Oversee the configuration and optimization of the digital experience platform.
• Lead DXP-related projects, ensuring timely execution and stakeholder collaboration.

Skills

Digital Experience Platform Management

SEO Principles

Project Leadership

User Training & Support

Education

Bachelor's degree in Computer Science

Bachelor's degree in Information Technology

Bachelor's degree in Marketing

Tools

Adobe Experience Manager

Sitecore

Google Analytics

Adobe Analytics

Job description

Job Posting Title: Digital Experience Platform Manager

Hiring Department: Dell Medical School

Position Open To: All Applicants

Weekly Scheduled Hours: 40

FLSA Status: Exempt

Earliest Start Date: Immediately

Position Duration: Expected to Continue

Location: AUSTIN, TX

Job Details:

General Notes: The Dell Medical School is looking for a Digital Experience Platform Manager. As part of the central Public Affairs team, this position is responsible for implementation, optimization, and ongoing management of the digital experience platform at Dell Medical School and the growing academic medical center it anchors.

Join our mission to revolutionize how people get and stay healthy, playing a supportive but highly impactful role in our values-driven work to set the standard for excellence in care, pioneer research with meaningful impact, lead innovation in medical education and catalyze life sciences entrepreneurship.

Responsibilities:

• Platform Management & Optimization: Oversee the configuration, maintenance, and optimization of the platform, ensuring it meets organizational needs and industry standards. Create and manage usage policies and workflows, ensuring effective governance and management of digital assets and templates.
• Project Leadership: Lead DXP-related projects from inception to completion, collaborating with stakeholders to gather requirements, develop project plans, and execute deliverables on time and within resource allocation.
• User Training & Support: Provide training and support for content authors and stakeholders on DXP functionalities, best practices, and new features.
• Performance Monitoring & Reporting: Monitor the performance of DXP applications, analyze metrics, and provide insights to optimize system performance and user experience.
• SEO: Implement and maintain on-page SEO practices, collaborating with content creators to optimize titles, meta descriptions, headers, and images for SEO.
• Other related duties as assigned.

Required Qualifications:

Bachelor’s degree in computer science, information technology, marketing, or a related field, plus three (3) years of experience managing a DXP. Proficiency in DXP components, templates, workflows, and integrations. Strong understanding of SEO principles, including on-page, off-page, and technical SEO.

Preferred Qualifications:

Experience working in Adobe Experience Manager or Sitecore. Experience working in a DXP environment with Epic integration. Experience with web analytics tools (Google Analytics, Adobe Analytics).

Salary Range: OPEN

Working Conditions:

• May work around standard office conditions.
• Repetitive use of a keyboard at a workstation.
• Occasional weekend, overtime, and evening work to meet deadlines.

Required Materials:

• Resume/CV
• 3 work references with their contact information; at least one reference should be from a supervisor
• Letter of interest

Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply.

Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday.

Employment Eligibility: Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting.

Background Checks: A criminal history background check will be required for finalist(s) under consideration for this position.

Equal Opportunity Employer: The University of Texas at Austin complies with all applicable federal and state laws regarding nondiscrimination and affirmative action.