Digital Experience Lead & Strategy Architect

Citizens; Westwood (MA); On-site; USD 110,000 - 130,000; Full time

Benefits offered by this job

Comprehensive medical, dental and vision coverage

Retirement benefits

Flexible work arrangements

Education reimbursement

Wellness programs

Job summary

Citizens is seeking a Digital Experience Manager who will lead a cross-functional team to ensure a cohesive digital experience. You will define prioritization frameworks, develop team accountability, and maintain brand standards.

Applicants should have over 7 years of experience in digital strategy and proven team management skills. The position is based in Westwood, MA with a competitive salary range of $110,000 - $130,000 and various employee benefits.

Qualifications

• 7+ years in digital experience or web strategy.
• At least 2 years managing a team.
• Strong understanding of digital experience across platforms.

Responsibilities

• Lead cross-functional prioritization frameworks.
• Define accountability models within the team.
• Build relationships with engineering and compliance leaders.

Skills

Team management

Digital strategy

Cross-functional collaboration

Communication

Analytical skills

Education

Bachelor’s degree or equivalent

Job description

Citizens is seeking a Digital Experience Manager who will lead a cross-functional team to ensure a cohesive digital experience. You will define prioritization frameworks, develop team accountability, and maintain brand standards.

Applicants should have over 7 years of experience in digital strategy and proven team management skills. The position is based in Westwood, MA with a competitive salary range of $110,000 - $130,000 and various employee benefits.