Digital Delivery Director

RGP; Virginia (MN); On-site; USD 170,000 - 213,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) Savings Plan

Employee stock purchase plan

Professional development program

Paid time off

Paid holidays

Paid sick time

Job summary

RGP seeks a Director to grow and deliver work across the Digital Build & Integration practice. This leadership role requires running technically complex programs, building executive relationships, and spotting opportunities before current engagements close.

The base pay range is $170,000 - $213,000 with incentive compensation. You will lead cross-functional teams, engage with clients, and shape delivery strategies that align with business outcomes.

Qualifications

• Over 10 years in program/delivery leadership roles in professional services or consulting.
• Experience building executive relationships with clients at the C-suite level.
• Ability to lead large, multi-disciplinary delivery teams.
• Experience applying AI in delivery and performance improvements.

Responsibilities

• Participate in client pitches and pursuit conversations, bringing delivery credibility and technical depth.
• Scope new engagements with the Practice Lead and Sales Engineers; expand existing accounts.
• Build senior client relationships that surface opportunities through delivery excellence.
• Contribute to proposals and statements of work from direct delivery experience.
• Lead planning, execution, and delivery of large, technically complex projects across platforms.
• Manage multi-disciplinary teams to meet milestones and exceed expectations.
• Ensure teams understand the business impact and drive outcomes beyond milestones.
• Facilitate Agile ceremonies to drive progress, resolve issues, and ensure timely delivery.
• Leverage AI-assisted delivery tools to accelerate timelines and demonstrate innovation.
• Promote collaboration and continuous improvement across RGP and client teams.
• Negotiate with client stakeholders to achieve outcomes and manage change.
• Maintain oversight of performance metrics and optimize delivery efficiency.
• Prepare and deliver status reports to sponsors and C-suite leadership.

Skills

Executive communication

Cross-functional leadership

Agile ceremonies

AI-assisted delivery

Strategic thinking

Mentoring

Job description

RGP is hiring a Director to help grow and deliver work across our Digital Build & Integration practice.

Digital Build & Integration delivers complex data, digital experience, and DevSecOps programs. Our Delivery Leads are the reason clients trust us with their hardest problems and come back with more. This is not a project management role. It is a client leadership role that requires someone who can run a technically complex program, build relationships at the executive level, and see the next opportunity before the current one closes.

Base Pay Range: $170,000 - $213,000

Other Compensation: Incentive Compensation

• Participate in client pitches and pursuit conversations, bringing delivery credibility and technical depth to the sales process
• Partner with the Practice Lead and Sales Engineers to scope new engagements and expand existing accounts
• Build and maintain senior client relationships that surface new opportunities organically through delivery excellence
• Contribute to proposal development and statements of work drawing on direct delivery experience
• Lead the planning, execution, and delivery of large-scale, technically complex projects and transformation efforts that include integrations with multiple platforms for high profile clients from discovery through technical implementation.
• Manage sizable, multi-disciplinary teams of UX strategists, designers, business analysts, developers, quality assurance analysts, and stakeholders, to ensure the project milestones are achieved and client expectations are met or exceeded.
• Ensure the team understands the "why" behind the project and drive true business outcomes adding value to the project beyond just completing milestones.
• Facilitate Agile ceremonies, including sprint planning, refinement, daily stand-ups, sprint demos, and retrospectives, to drive project progress, identify and resolve issues, and ensure timely delivery.
• Leverage AI-assisted delivery tools and frameworks to accelerate project timelines, improve delivery quality, and demonstrate innovation to clients
• Promote a culture of collaboration, continuous improvement, and adaptability with both the RGP and client team to foster innovation and quality delivery.
• Negotiate with various parties within the client organization to achieve desired outcomes and manage change effectively.
• Maintain oversight and accountability for project performance metrics, identify areas for optimization, and drive process improvements to enhance project delivery efficiency and effectiveness.
• Prepare and deliver regular, audience‑specific communications/reports/dashboards to ensure that program sponsors, key stakeholders, and c-suite leadership are adequately apprised of project status, successes, risks and issues.
• A minimum of 10 years of experience in project management implementing software solutions, digital solutions, collaboration technology, workforce automation and/or content/marketing solutions
• A minimum of 10 years of experience in a professional services or consulting firm
• Empowered self-starter comfortable with taking the lead and managing multiple initiatives with an ability to effectively collaborate across teams
• Strategic critical thinker, with the ability to question decisions and propose creative solutions to complex problems.
• Experience managing large scale, highly complex projects end‑to‑end across a portfolio of different technologies.
• Ability to speak credibly to clients about AI's role in accelerating delivery and improving outcomes, and to identify where AI capabilities could add value within a client engagement
• Ability to communicate effectively across all levels of the organization including C‑Suite executives
• Experience mentoring members of the team, guiding them and grooming them for more responsibility
• Ability to adapt quickly as client priorities change and be comfortable wearing multiple hats.
• Excellent process development, conflict management, problem solving and decision‑making skills
• An inspirational place for you to do your best work, be engaged in meaningful ways, and continually develop the skills, competencies and qualities that set our team apart.
• Compensation commensurate with your qualifications, experience, and other factors, including geographic location, market and operational factors.
• Total Rewards based on eligibility include: Medical, Dental, Vision, Life Insurance, Disability Insurance, 401(k) Savings Plan, Employee Stock Purchase Plan, Professional Development Program, Paid Time Off, Paid Holidays and Paid Sick Time (in geographies where legally required).

At RGP, we're creating a future where businesses produce their best work without constraints. We've built a global network of over 2,600 experts across four regions, providing a comprehensive suite of solutions across on-demand talent, next-generation consulting, and outsourced services to support organizations at every stage of their growth j