Digital Delivery Director

RGP; Chicago (IL); On-site; USD 170,000 - 213,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Disability Insurance

401(k) Savings Plan

Employee Stock Purchase Plan

Professional Development Program

Paid Time Off

Paid Holidays

Paid Sick Time

Job summary

RGP is seeking a Director to lead digital build and integration programs across complex client engagements in Chicago. You will run technically demanding programs, build executive relationships, and identify opportunities beyond current engagements.

The role emphasizes client leadership over project management with a focus on outcomes and delivery excellence. You will work across large teams and collaborate with delivery leads and sales engineers to drive growth.

Qualifications

• 10+ years of experience in project management for software, digital, or marketing solutions.
• Experience in professional services or consulting.
• Ability to lead across multi-disciplinary teams and manage senior stakeholders.

Responsibilities

• Lead large-scale, technically complex projects from discovery to implementation.
• Build and maintain C-suite relationships to surface opportunities.
• Plan, execute, and deliver programs with cross-functional teams.
• Facilitate Agile ceremonies and drive project progress and delivery.

Skills

Delivery leadership

Client relationship

AI in delivery

Agile ceremonies

Tools

AI-assisted tools

Job description

RGP is hiring a Director to help grow and deliver work across our Digital Build & Integration practice. Digital Build & Integration delivers complex data, digital experience, and DevSecOps programs. Our Delivery Leads are the reason clients trust us with their hardest problems and come back with more. This is not a project management role. It is a client leadership role that requires someone who can run a technically complex program, build relationships at the executive level, and see the next opportunity before the current one closes.

Base Pay Range: $170,000 - $213,000Other Compensation: Incentive Compensation

What you will work on

• Participate in client pitches and pursuit conversations, bringing delivery credibility and technical depth to the sales process
• Partner with the Practice Lead and Sales Engineers to scope new engagements and expand existing accounts
• Build and maintain senior client relationships that surface new opportunities organically through delivery excellence
• Contribute to proposal development and statements of work drawing on direct delivery experience
• Lead the planning, execution, and delivery of large-scale, technically complex projects and transformation efforts that include integrations with multiple platforms for high profile clients from discovery through technical implementation.
• Manage sizable, multi-disciplinary teams of UX strategists, designers, business analysts, developers, quality assurance analysts, and stakeholders, to ensure the project milestones are achieved and client expectations are met or exceeded.
• Ensure the team understands the “why” behind the project and drive true business outcomes adding value to the project beyond just completing milestones.
• Facilitate Agile ceremonies, including sprint planning, refinement, daily stand-ups, sprint demos, and retrospectives, to drive project progress, identify and resolve issues, and ensure timely delivery.
• Leverage AI-assisted delivery tools and frameworks to accelerate project timelines, improve delivery quality, and demonstrate innovation to clients
• Promote a culture of collaboration, continuous improvement, and adaptability with both the RGP and client team to foster innovation and quality delivery.
• Negotiate with various parties within the client organization to achieve desired outcomes and manage change effectively.
• Maintain oversight and accountability for project performance metrics, identify areas for optimization, and drive process improvements to enhance project delivery efficiency and effectiveness.
• Prepare and deliver regular, audience-specific communications/reports/dashboards to ensure that program sponsors, key stakeholders, and c-suite leadership are adequately apprised of project status, successes, risks and issues.

What you will bring

• A minimum of 10 years of experience in project management implementing software solutions, digital solutions, collaboration technology, workforce automation and/or content/marketing solutions
• A minimum of 10 years of experience in a professional services or consulting firm
• Empowered self-starter comfortable with taking the lead and managing multiple initiatives with an ability to effectively collaborate across teams
• Strategic critical thinker, with the ability to question decisions and propose creative solutions to complex problems.
• Experience managing large scale, highly complex projects end-to-end across a portfolio of different technologies.
• Ability to speak credibly to clients about AI's role in accelerating delivery and improving outcomes, and to identify where AI capabilities could add value within a client engagement
• Ability to communicate effectively across all levels of the organization including C-Suite executives
• Experience mentoring members of the team, guiding them and grooming them for more responsibility
• Ability to adapt quickly as client priorities change and be comfortable wearing multiple hats.
• Excellent process development, conflict management, problem solving and decision-making skills

What you can expect

• An inspirational place for you to do your best work, be engaged in meaningful ways, and continually develop the skills, competencies and qualities that set our team apart.
• Compensation commensurate with your qualifications, experience, and other factors, including geographic location, market and operational factors.
• Total Rewards based on eligibility include: Medical, Dental, Vision, Life Insurance, Disability Insurance, 401(k) Savings Plan, Employee Stock Purchase Plan, Professional Development Program, Paid Time Off, Paid Holidays and Paid Sick Time (in geographies where legally required).

What we do

At RGP, we're creating a future where businesses produce their best work without constraints. We've built a global network of over 2,600 experts across four regions, providing a comprehensive suite of solutions across on-demand talent, next-generation consulting, and outsourced services to support organizations at every stage of their growth journey. Trusted by Fortune 100 companies and emerging disruptors alike, we challenge conventional ways of working, drive growth, and pave the way for long-term success through bold innovation and fearless collaboration.

Our values guide everything we do and strengthen our commitment to people. By combining smart processes, human-centered design, and advanced technology, we celebrate our team's excellence and ensure we grow together. We believe in the power of continuous learning and development to drive both individual and organizational success. It’s time to rethink how work gets done. Dare to Work Differently with RGP.

RGP is proud to be an Equal Opportunity Employer and committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, physical or mental disability, genetic information, veteran status, or any other legally protected trait and encourage all applicants to apply.