Digital Content Specialist - Communications Specialist 2

Minnesota Department of Human Services; Saint Paul (MN); Remote; USD 62,000 - 91,000; Full time

Benefits offered by this job

Telework eligible

Excellent benefits package

Paid holidays and leave

Job summary

Minnesota Department of Human Services seeks a Digital Content Specialist to oversee division web content and governance. You will plan and update content for public webpages, ensuring accuracy, accessibility, and alignment with DHS standards.

The role emphasizes user‑focused design of forms and documents and collaboration across units. The position requires experience with 508/WCAG, CMS platforms, and Adobe Creative Cloud tools, plus strong communication and teamwork to deliver accessible,

Qualifications

• Two years of experience developing content for web-based communications and accessible forms/documents.
• Practical understanding of technology systems and communications tooling.
• Proficiency with Section 508 and WCAG accessibility practices.
• Experience with Microsoft Office, Word, PowerPoint, Excel, Outlook, and SharePoint.
• Experience with Adobe Acrobat, Creative Cloud apps, and CMS platforms.

Responsibilities

• Oversee digital content and governance for the Licensing Division.
• Plan and implement digital content projects and updates for public webpages.
• Ensure accessibility, accuracy, and alignment with DHS standards and priorities.

Skills

Web content development

Accessibility (508/WCAG)

CMS/content governance

Content strategy

UI/UX for documents

Tools

Microsoft Word

PowerPoint

Excel

Outlook

SharePoint

Adobe Acrobat

Adobe Creative Cloud

Dreamweaver

InDesign

Illustrator

Photoshop

CMS platforms

Job description

• Telework Eligible: Yes

Working Title: Digital Content Specialist

Job Class: Communications Specialist 2

Agency: Human Services Dept

• Job ID: 97875
• Location: St. Paul
• Telework Eligible: Yes
• Full/Part Time: Full-Time
• Regular/Temporary: Unlimited
• Who May Apply: Open to all qualified job seekers
• Date Posted: 10/21/2026
• Closing Date: 10/27/2026
• Hiring Agency/Seniority Unit: Human Services Dept / MAPE DHS Central Office
• Division/Unit: DHS - Central Office / OIG-LIC Operations Support
• Work Shift/Work Hours: Day Shift / 8;00am to 4:30pm
• Days of Work: Monday - Friday
• Travel Required: No
• Salary Range: $29.76 - $43.69 / hourly; $62,138 - $91,224 / annually
• Classified Status: Classified
• Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE
• FLSA Status: Nonexempt
• Designated in Connect 700 Program for Applicants with Disabilities: Yes

The Department of Human Services is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DHS does not participate in E-Verify.

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well‑being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

This position is eligible for telework for applicants who reside in Minnesota or in a bordering state, with supervisory approval and satisfactory performance. If you live in a state bordering Minnesota, you must live within 50 miles or less from the primary work location to be eligible for telework.

Flexible work hours may be permitted with supervisor approval.

This position exists to oversee digital content and its governance for the Licensing Division. This includes completing updates to forms utilized by business units within the division, planning and implementing digital content-related projects, and developing and updating content for the division’s public webpages. The incumbent ensures that digital content and related projects and processes are accurate, accessible, aligned with the Office of Inspector General’s priorities and directives, and comply with Department of Human Services’ web standards and initiatives.

The domain of responsibilities include, but not limited to:

• Develop forms and other documents. Use a high degree of proficiency when creating forms and documents with industry‑grade publishing tools to deliver professional graphically designed documents that have a focus on user experience.
• Serve as division’s content strategy functional expert for web‑based communications.

Minimum Qualifications

To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.

Two (2) years of work experience developing content for web‑based communications and accessible documents and forms.

Work experience must clearly demonstrate:

• Practical understanding of technology systems, hardware and software; communications tools, products and training and event content, agendas and schedules;
• Proficient in Section 508 of Rehabilitation Act, W3C WCAG, accessible user interface design (UI design) and universal design (UD) practices and principles;
• Microsoft Windows and Microsoft Office, including Word, PowerPoint, Excel, Outlook and SharePoint;
• Proficient in Adobe Acrobat for designing PDF files and making them accessible and using Adobe Creative Cloud/CS software (Acrobat, Dreamweaver, InDesign, Illustrator, Photoshop);
• Skilled at website development and managing web content through a Content Management System (CMS) platforms and multimedia formats.

Preferred Qualifications

• Variety of experiences working effectively with others from different backgrounds and cultures.
• Adobe Creative Cloud Suite and other publishing tools.
• CommonLook accessibility software.
• Experience using general markup languages including HTML/CSS/XML.
• Continuously improved content organization to meet audience needs based on researched decisions.
• Demonstrate a high level of computing skills using a variety of PC based applications (Microsoft, Adobe, and other programs) and an interest in learning additional applications and skills, including AEM Forms Designer and basic JavaScript.
• Use a high degree of proficiency when creating forms and documents with industry‑grade publishing tools to deliver professional graphically designed documents that have a focus on user experience.
• Present complex, technical information to individuals with varying skills and experience levels.
• Engage in active listening with coworkers, management and clients/customers.
• Business English, spelling, grammar and word processing to create/edit a variety of written documents.
• Strong human relations and communication skills; communicate clearly and professionally both verbally and in writing; respond openly to requests and concerns.

Additional Requirements

• Candidate for this position is required to successfully pass a background investigation prior to employment. Background investigation components are as follows:
• Criminal background check
• Reference check
• Fingerprinting check (MNJIS/CJIS)

Complete the Criminal Justice Information System (CJIS) Security Awareness training within 3 business days from the start of employment; and successfully obtain/retain CJIS certification annually.

Contact

If you have questions about this position, contact Brian Pieh at [e-mail].

About Human Services Dept

WE MAKE A DIFFERENCE! The Minnesota Department of Human Services impacts the lives of 1.7 million people every year, helping them meet their basic needs so they can achieve their highest potential.

Working together to improve the state we love.

What do Minnesota's State employees have in common?

• A sense of purpose in their work
• Connection with their coworkers and communities
• Opportunities for personal and professional growth

Benefits

As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.

Your benefits may include:

• Paid vacation and sick leave
• 12 paid holidays each year
• Low‑cost medical, dental, vision, and prescription drug plans
  • Fertility care, including IVF
  • Diabetes care
  • Dental and orthodontic care for adults and children
• 6 weeks paid leave for parents of newborn or newly adopted children
• Pension plan that provides income when you retire (after working at least three years)
• Employer paid life insurance to provide support for your family in the event of death
• Short‑term and long‑term disability insurance that can provide income if you are unable to work due to illness or injury
• Tax‑free expense accounts for health, dental, and dependent care
• Resources that provide support and promote physical, emotional, social, and financial well‑being

Support to help you reach your career goals:

• Training, classes, and professional development
• Tuition reimbursement
• Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)

Employee Assistance Program (EAP) for work/life support:

• A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well‑being, or job performance
• Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
• Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care

Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.

EQUAL OPPORTUNITY EMPLOYERS

Minnesota state agencies are equal opportunity, affirmative action, and veteran‑friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.

Applicants With Disabilities

Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email [e-mail] and let us know the support you need.