Digital Content Operations Lead - Retail Signage

Outform; United States; On-site; USD 90,000 - 110,000; Full time

Job summary

Outform Group is seeking a Digital Content Manager to lead day-to-day digital content operations across our in-store program portfolio. This hands-on role manages content scheduling, deployment, playback monitoring, sensor configuration, and QA across active retail media and digital signage programs.

The role requires experience with CMS platforms, especially content publishing across multiple screens, and collaboration with cross-functional teams to meet campaign deadlines and program

Qualifications

• Associate's or Bachelor's degree in Digital Media, Marketing, Communications, IT or related field.
• 2-4 years in digital content operations or digital signage management.
• Experience scheduling and publishing content across CMS or signage platforms.
• Experience supporting multiple concurrent programs and meeting deadlines.

Responsibilities

• Manage day-to-day content scheduling across all active programs, playlists and rules.
• Execute CMS updates, launches, seasonal changes and routine maintenance.
• Configure sensor-triggered content and ensure devices function as designed.
• Perform QA reviews prior to publication for asset formatting and timing.
• Monitor playback, resolve issues or escalate as needed.
• Maintain content libraries, version control and deployment records.
• Coordinate asset intake and ensure timely deployment deadlines.

Skills

Content scheduling

Publishing content

Quality assurance

Cross-functional collaboration

Education

Associate's or Bachelor's degree in Digital Media, Marketing, Communications, Information Technology, or a related field

Tools

Navori CMS

Job description

Outform Group is seeking a Digital Content Manager to lead day-to-day digital content operations across our in-store program portfolio. This hands-on role manages content scheduling, deployment, playback monitoring, sensor configuration, and QA across active retail media and digital signage programs.

The role requires experience with CMS platforms, especially content publishing across multiple screens, and collaboration with cross-functional teams to meet campaign deadlines and program