Digital Content Leader: Email, Social & Web Strategy

ADP, Inc.; Chicago (IL); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Medical, Dental and Vision

Life and AD&D Insurance

Disability Leave

Paid Family Leave

401k Plan

Paid Time Off

Job summary

United Way of Metro Chicago is seeking a Manager, Digital Content to lead content across email, social media, and websites. You will craft campaigns, manage Marketing Cloud journeys, and coordinate with the Art and Marketing teams to drive audience growth and engagement.

The role requires a Bachelor’s degree in Digital Marketing and 3+ years in digital content, with strong WordPress, SEO, and Salesforce Marketing Cloud experience.

Qualifications

• Bachelor’s degree in Digital Marketing or related field and/or 3+ years in digital content.
• Experience creating email campaigns via Salesforce Marketing Cloud.
• Strong CMS experience with WordPress and accessibility/SEO knowledge.
• Demonstrated ability to design engaging social media posts and short-form videos.
• Proven ability to work in a collaborative, multi-disciplinary team.

Responsibilities

• Lead email marketing and constituent communications for United Way and 211 Metro Chicago.
• Create, edit, and deploy content for Marketing Cloud journeys and campaigns.
• Develop content across social media channels and manage social assets and tools.
• Maintain website content, ensure accuracy, accessibility, and SEO alignment.
• Coordinate with internal teams to plan and manage campaigns and web content.

Skills

Email Marketing

Social Media Content

CMS Management

WordPress

Salesforce Marketing Cloud

Content Creation

SEO & UX

Project Management

Communication Skills

Education

Bachelor’s degree in Digital Marketing

Tools

WordPress

Salesforce

CRM systems

Marketing Cloud

Microsoft Office Suite

Microsoft Teams

Zoom Webinar

Trello

SmartSheets

Job description

United Way of Metro Chicago is seeking a Manager, Digital Content to lead content across email, social media, and websites. You will craft campaigns, manage Marketing Cloud journeys, and coordinate with the Art and Marketing teams to drive audience growth and engagement.

The role requires a Bachelor’s degree in Digital Marketing and 3+ years in digital content, with strong WordPress, SEO, and Salesforce Marketing Cloud experience.