Digital Content & CRM Specialist (6-Month Hybrid NYC)

Solomon Page; New York (NY); Hybrid; USD 48,000 - 55,000; Part time

Benefits offered by this job

Medical benefits

Dental benefits

401(k) plan

Commuter benefits

Job summary

Solomon Page is hiring an Assistant Digital Manager for a top beauty company in NYC. This freelance, 6-month position is hybrid, with responsibilities spanning digital content, CRM campaigns, and platform management across major retailers.

The role requires 3–5 years in eCommerce or digital marketing, hands-on CRM experience (Klaviyo), and strong analytical and cross-functional coordination skills. Compensation is hourly in NYC, with a formal CRM/content workflow in a fast-paced environment.

Qualifications

• 3–5 years of experience in eCommerce, digital marketing, CRM, or a related field.
• Working knowledge of digital merchandising, retailer ecosystems, and content best practices.
• Hands-on experience with CRM platforms such as Klaviyo and eCommerce or analytics tools such as Amazon Vendor Central, Salsify, or Profitero.
• Ability to analyze performance data, identify trends, and translate findings into practical recommendations.
• Experience coordinating cross-functional stakeholders and managing multiple projects and deadlines.
• Strong communication, organization, quality-control, and attention-to-detail skills.
• Ability to work independently on assigned deliverables while seeking guidance on complex or high-impact decisions.

Responsibilities

• Support the development and execution of digital content across major retail partners, including Amazon, Walmart, Target, and Ulta.
• Create, update, and optimize product detail pages, brand stores, and enhanced content, including ATF/BTF content, SEO copy, imagery, and banners.
• Coordinate with brand, creative, and sales teams to ensure content aligns with brand guidelines, campaign priorities, and retailer requirements.
• Monitor key performance metrics such as conversion, traffic, and engagement; summarize findings and recommend opportunities for improvement.
• Execute A/B tests and other experiments in partnership with senior team members, and document results and next steps.
• Maintain the content lifecycle through routine audits, updates, quality checks, and competitive reviews.
• Execute CRM campaigns, automated lifecycle flows, and onsite pop-ups in alignment with the approved CRM strategy.
• Coordinate content development, quality assurance, scheduling, and deployment within platforms such as Klaviyo.
• Maintain monthly campaign calendars and track deliverables across cross-functional partners.
• Monitor campaign performance, including open rate, click-through rate, conversion, acquisition, and email deliverability; prepare recurring reports and insights.
• Support testing, audience segmentation, retention, and database growth initiatives.
• Coordinate targeted CRM campaigns and landing page experiences for key brand activations.
• Support day-to-day administration and use of platforms including Salsify (PIM/DAM), Profitero, and Syndigo.
• Maintain product data, content syndication, and digital shelf reporting to promote accuracy and retailer compliance.
• Troubleshoot routine platform and content issues, escalating complex matters to senior team members, IT, or platform partners as needed.
• Assist with platform training, documentation, user adoption, and process improvements across teams.
• Use platform insights to support content recommendations, reporting, and decision-making.
• Coordinate with IT and global teams on platform enhancements, testing, and roadmap deliverables.

Skills

eCommerce experience

CRM experience

Digital marketing

Analytics skills

Project management

Attention to detail

Tools

Klaviyo

Salsify

Profitero

Amazon Vendor Central

Job description

Solomon Page is hiring an Assistant Digital Manager for a top beauty company in NYC. This freelance, 6-month position is hybrid, with responsibilities spanning digital content, CRM campaigns, and platform management across major retailers.

The role requires 3–5 years in eCommerce or digital marketing, hands-on CRM experience (Klaviyo), and strong analytical and cross-functional coordination skills. Compensation is hourly in NYC, with a formal CRM/content workflow in a fast-paced environment.