Digital Communications Specialist (Contingent II - Grant Funded)

Bowie State University; Bowie (MD); On-site; USD 48,000 - 55,000; Full time

Benefits offered by this job

Tuition remission

Paid time off

Job summary

Bowie State University seeks a Digital Communications Specialist to support the IT department's Business Operations unit. You will develop digital content, craft technology announcements, manage project documentation, and assist with Title III activities and grant reporting.

The role requires strong writing, editing, and organizational skills, proficiency with Microsoft 365 tools, and the ability to translate technical information for diverse audiences while coordinating with project staff and

Qualifications

• Bachelor’s degree in a relevant field.
• 2–4 years’ experience in communications, content development, technical writing, or project support.
• Strong writing, editing, and communication skills.
• Experience with Canva, Adobe Creative Suite, MS Publisher, or similar content tools.
• Strong organizational skills and ability to manage multiple priorities.
• Higher education or public sector experience preferred.

Responsibilities

• Digital Communications and Content Development: Draft and update technology announcements, newsletters, website content, FAQs, service notices, and other communications.
• Project Documentation and Coordination Support: Prepare meeting materials, document meetings, and record decisions and action items; maintain trackers and shared folders.
• Title III Activity and Evidence Support: Collect and organize documentation for Title III activities; maintain evidence folders and checklists; prepare visual summaries.
• Technology Awareness and Change Communications: Prepare communications on technology changes, service improvements, and milestones; promote technology services and cybersecurity initiatives.
• Event and Stakeholder Support: Assist with communications, registration, materials, scheduling, and reminders; collect attendance and feedback.

Skills

Digital communications

Content development

Technical writing

Translate technical info

Editing & proofreading

Education

Bachelor’s degree in Communications, PR, English, Journalism, Business Administration, or IT

Tools

Microsoft 365

Canva

Adobe Creative Suite

MS Publisher

Job description

Job Posting:

JR102239 Digital Communications Specialist (Contingent II -- GrantFunded) (Open)

Department:

BSU Business Operations, JM

Position Type:

Non-Regular Fixed Term (Fixed Term)

Open Date:

10-23-2026

Close Date:

$48,138 - $55,146

Job Description:

Under general supervision, performs a variety of routineprofessional and analytical assignments involving the practicalapplication of management principles and techniques to routineoperational activities.

The Digital Communications and Project Support Specialist supportsthe Department of Information Technology’s Business Operations unitthrough digital content development, technology communications,project documentation, and administrative support for assignedinitiatives. The position prepares clear, accessible communicationsand maintains organized materials that support Title III DigitalTransformation activities and other approved departmental projects.Working under the direction of the Director of Business Operationsand in collaboration with the Strategic Initiatives Project Coordinator, the Specialist completes assigned communication,documentation, tracking, and logistical tasks.

DUTIES & RESPONSIBILITIES:

Digital Communications and Content Development

• Draft and update technology announcements, newsletters, websitecontent, FAQs, service notices, and other approvedcommunications.
• Translate information provided by technical and project leadsinto clear language for faculty, staff, students, and otherstakeholders.
• Maintain a communications calendar for assigned projects,announcements, and departmental initiatives.
• Review content for accuracy, readability, accessibility, andconsistency with university standards before submission forapproval.

Project Documentation and Coordination Support

• Support the Strategic Initiatives Project Coordinator by preparing meeting materials, documenting assigned meetings, and recording decisions and action items.
• Maintain assigned project trackers, contact lists, documentationchecklists, and shared folders using information provided by project owners.
• Request routine updates and missing materials as assigned and notify the Coordinator of overdue responses or incompletedocumentation.
• Format project summaries, status reports, presentations, andcloseout materials using approved content.

Title III Activity and Evidence Support

• Collect and organize supporting documentation for assigned TitleIII activities, including approved progress updates,communications, event materials, and evidence of completeddeliverables.
• Maintain evidence folders and documentation checklists to supportprogress reporting and evaluation preparation.
• Prepare visual summaries and presentation materials thatcommunicate project accomplishments and benefits.
• Refer questions about grant requirements, expenditures, orreporting decisions to the Activity Director or ProjectCoordinator.

Technology Awareness and Change Communications

• Prepare approved communications regarding technology changes,service improvements, implementation milestones, and scheduleddisruptions.
• Develop awareness content promoting available technologyservices, cybersecurity practices, and university technologyinitiatives.
• Coordinate publication and distribution of approved messagesthrough designated university channels.

Event and Stakeholder Support

• Assist with communications, registration, materials, schedulingdetails, and participant reminders for assigned technology eventsand stakeholder meetings.
• Compile attendance information and feedback summaries for reviewby the Project Coordinator.
• Maintain reusable communication templates and eventmaterials.

REQUIRED KNOWLEDGE, SKILLS & ABILITIES:

• Knowledge of digital communications, content development, andbasic technical writing practices.
• Ability to translate technical information into clear, conciselanguage for faculty, staff, students, and other audiences.
• Ability to draft, edit, proofread, and format announcements,newsletters, website content, FAQs, reports, andpresentations.
• Knowledge of basic accessibility practices for digital contentand documents.
• Strong organizational skills and the ability to manage assignedtasks, competing deadlines, and routine follow-up.
• Ability to maintain accurate trackers, meeting notes, actionitems, documentation checklists, and shared electronicrecords.
• Ability to gather and organize information and supportingevidence for project updates, grant reporting, andevaluations.
• Proficiency with Microsoft 365 applications, including Word,Excel, PowerPoint, Outlook, Teams, and SharePoint, or comparabletools.
• Ability to use digital publishing, design, and collaborationtools to prepare professional communications and supportingmaterials.
• Ability to support meeting and event logistics, participantcommunications, and feedback collection.
• Ability to work independently on assigned responsibilities andcollaboratively with the Strategic Initiatives Project Coordinator,technical staff, and university stakeholders.
• Ability to follow established procedures, recognize incompleteinformation or delays, and refer issues requiring decisions to theappropriate supervisor or project lead.
• Strong attention to detail, sound judgment, professionalism, andthe ability to handle sensitive information with discretion.

MINIMUM TRAINING & EXPERIENCE:

• Bachelor’s degree from an accredited college or university inCommunications, Public Relations, English, Journalism, BusinessAdministration, Information Technology, or a related field.
• 2–4 years’ experience in communications, content development,technical writing, project support, program support, or a relatedarea. (preferably in higher education or IT).
• Strong writing, editing, and communication skills.
• Experience with content tools (Canva, Adobe Creative Suite, MSPublisher, or similar).
• Strong organizational skills with the ability to manage multiplepriorities.
• Experience must demonstrate the ability to prepare writtenmaterials, maintain organized records, use office and collaborationapplications, and complete assignments within establisheddeadlines.
• Higher education or public sector experience preferred.

CONDITIONS OF EMPLOYMENT:

• Candidates selected for employment may be subject to medicalinquiries and/or medical examination to determine ability toperform the job.
• Visas and labor certification will not be sponsored for thisposition.

Benefits include medical, dental, prescription, long-termdisability, accidental death and dismemberment insurance and lifeinsurance; paid time for paid sick leave and annual leave; 10 paidholidays per year, tuition remission and supplementalretirement.

Bowie State University shall not discriminate against anyindividual on the basis of race, color, religion, age, ancestry ornational origin, sex, sexual orientation, disability, maritalstatus or veteran status. All policies, programs, and activities ofBowie State University are and shall be in conformity with allpertinent Federal and state laws of nondiscrimination including,but not limited to: Title VII of the Civil Rights Act of 1964, asamended, Title IX of the Education Amendments of 1972, the EqualPay Act of 1963, the Age Discrimination Act, Sections 503 and 504of the Rehabilitation Act of 1973, the Americans with DisabilitiesAct of 1990, Federal Executive Order No. 11375, and Article 49B ofthe Annotated Code of Maryland. This commitment applies in allareas and embraces faculty, staff, and students.

Equal opportunity of access to academic and related programs shallbe extended to all persons. Bowie State University shall have asits firm objective equal opportunity in recruitment and hiring,rate of pay, all other promotions, training, retention anddismissals, for all employees and applicants for employment. TheUniversity will stress equal access for employees and applicantsfor employment to all programs and services provided by theUniversity both on and off campus. The University will also provideequal opportunity and an atmosphere of nondiscrimination with respect to women and members of minority groups in all itsoperations. In addition, the University shall promote equalopportunity and equal treatment through a positive and continuingAffirmative Action Program.

The University makes, and will continue to make, reasonableaccommodations to promote the employment of qualified individualswith disabilities and disabled veterans, unless such accommodationswould impose an undue hardship on the University's business.

In addition, employees and applicants will not be subjected toharassment, intimidation, threats, coercion, or discriminationbecause they have engaged in, or may have engaged in, activitiessuch as filing a complaint, assisting or participating in aninvestigation, compliance review or hearing, or opposing any act orpractice made unlawful, or exercising any other right protected bySection 503 of the Rehabilitation Act of 1973, as amended or theVietnam Era Veterans Readjustment Assistance Act of 1974, asamended.