Communications Coordinator

City of Springfield (MO); Springfield (MO); On-site; USD 38,000 - 62,000; Full time

Benefits offered by this job

Employer-paid retirement

Health insurance for employees

Job summary

The City of Springfield seeks a creative Communications Coordinator to manage the City’s digital presence across social media and digital channels, crafting content that informs, engages, and connects residents with city services and programs. You’ll translate complex information into clear, engaging materials, balance creativity with strategy and deadlines, and support communications at City events.

A Bachelor’s degree in marketing, PR, or communications and 1 year of media experience are

Qualifications

• Graduation from an accredited college or university with a Bachelor's degree in marketing, public relations, communications, or a related field;
• One year of responsible work experience in electronic and print media.

Responsibilities

• Develop and execute engaging social media and digital content strategies.
• Create, write, schedule, and publish content across assigned platforms.
• Help shape the City’s online voice and ensure communications are consistent and on-brand.
• Use analytics and audience insights to improve content and engagement.
• Respond to questions and comments on social media and help connect residents with City resources.
• Develop creative campaigns and digital storytelling that showcase City services, programs, employees, and community initiatives.
• Create a variety of communication materials, including graphics, presentations, newsletters, fact sheets, and web content.
• Support communications at City events, news conferences, town meetings, and other community activities.
• Stay current on social media, digital communications, graphic design, and public engagement trends.

Skills

Social media management

Content creation

Digital storytelling

Public communications

Education

Bachelor's degree in marketing, public relations, communications, or related field

Job description

Help Springfield tell its story.

The City of Springfield’s Department of Public Information and Civic Engagement is looking for a creative, strategic Communications Coordinator to help shape how our community connects with the City.

In this role, you’ll manage the City’s digital presence across assigned social media platforms and create content that informs, engages, and connects residents with the services, people, and initiatives that impact their community.

What You’ll Do

• Develop and execute engaging social media and digital content strategies.
• Create, write, schedule, and publish content across assigned platforms.
• Help shape the City’s online voice and ensure communications are consistent and on-brand.
• Use analytics and audience insights to improve content and engagement.
• Respond to questions and comments on social media and help connect residents with City resources.
• Develop creative campaigns and digital storytelling that showcase City services, programs, employees, and community initiatives.
• Create a variety of communication materials, including graphics, presentations, newsletters, fact sheets, and web content.
• Support communications at City events, news conferences, town meetings, and other community activities.
• Stay current on social media, digital communications, graphic design, and public engagement trends.

What You Bring

We’re looking for someone who is creative, collaborative, organized, and passionate about connecting people through communication. The ideal candidate can turn complex information into clear, engaging content and is comfortable balancing creativity with strategy and deadlines.

Why Join the City of Springfield?

Your work will have a direct impact on how residents experience and connect with their City. If you’re ready to bring creativity, strategy, and storytelling together to make a difference in the community, we’d love to hear from you.

• We have amazing benefits including employer-paid retirement and health insurance for employees.

Leadership Philosophy

The City of Springfield’s leadership culture is grounded in processes, relationships, and trust. Leaders across the organization operate within the principles of The Trust Edge Framework®, which emphasizes:

Clarity, Compassion, Character, Competency, Commitment, Connection, Contribution, and Consistency

These principles guide how we work together, build relationships, and serve our community.

Experience, Education, and Training

• Graduation from an accredited college or university with a Bachelor's degree in marketing, public relations, communications, or a related field;
• One year of responsible work experience in electronic and print media.

Licensing/Certification

• None required.

For more information on essential functions and other requirements, please see the job description.

Equal Opportunity Employer/Disability and Vet

The City of Springfield promotes equal employment opportunities to all without regard to race, color, religion, sex, national origin, age, status as a protected veteran, or status as a qualified individual with a disability, or other legally protected status. All qualified applicants will receive consideration for employment.

Individuals with disabilities who believe they will need an accommodation to undergo any part of the interview, examination, or pre-employment process, should request a reasonable accommodation in accordance with the Americans with Disabilities Act prior to the testing or appointment. Requests should be requested by contacting City of Springfield Human Resources by phone, 417-864-1607, or in person at the Municipal Busch Building, 840 Boonville Ave. Springfield, MO 65802.

Proof of United States Citizenship/Authorization to Work in the United States as established by the Immigration Reform Act of 1986 is a condition of employment. We are committed to a drug-free workplace. Pre-employment drug testing is required.