Digital Collections Representative

Mandarich Law Group, LLP; Chicago (IL); On-site; USD 27,552 - 30,307; Full time

Benefits offered by this job

Competitive Base Salary with monthly bonus

Medical, Dental, Vision insurance

401K plan with company match

Health Savings Account

Company paid Life Insurance

PTO

Paid Parental Leave

Commuter Benefit

Onsite gym

Opportunities for advancement

Job summary

A prominent debt collection firm in downtown Chicago is seeking a Digital Collections Representative. This full-time role involves reviewing accounts, resolving collections through client communication, and responding to inquiries. Ideal candidates will have law firm experience and excellent verbal and written communication skills. The position offers a competitive salary, benefits, and opportunities for professional advancement.

Qualifications

• Prior law firm experience is required.
• Experience in banking or logistics is a plus.
• Excellent communication skills are necessary.

Responsibilities

• Review accounts following set procedures.
• Resolve collections accounts by communicating with clients.
• Respond to client and attorney inquiries via email.

Skills

Verbal communication

Written communication

MS Word knowledge

Tools

JST

Job description

Digital Collections Representative - Downtown Chicago

Mandarich Law Group, LLP is a leading debt collection law firm with offices located in multiple states. We are looking for great people to bring their passion and strong work ethic to the job. We currently have multiple openings for our newly created department in our downtown Chicago office.

Position Details

This is a full-time, non-exempt position. Base schedule is Monday thru Friday 8AM to 5PM. In-Office

Interested applicants: We require a completed employment applicant and resume.

What You’ll Do

• Follow set procedures and steps to review accounts
• Communicate with clients to resolve collections accounts
• Respond to client/customer or attorney inquiries via email

Qualifications

• Prior law firm experience.
• Prior banking or logistics experience also a plus.
• Excellent verbal and written communication skills
• Knowledge of MS Word
• Knowledge of JST a plus

Benefits

• Competitive Base Salary with monthly bonus
• Medical, Dental, Vision and Short and Long term disability insurance coverage; 401K plan with company match
• Health Savings Account
• Company paid Life Insurance
• PTO
• Paid Parental Leave
• Commuter Benefit
• Onsite gym in building
• Opportunities for advancement and professional development
• Convenient West Loop location, close to the CTA, Metra, Divvy, and major freeways

This salary range for this position is between $20-$22/HR DOE AND BONUS ELIGIBLE.