Digital Client Services Specialist - Private Bank

JPMorgan Chase & Co.; Tempe (AZ); On-site; USD 55,000 - 75,000; Full time

Job summary

JPMorgan Chase & Co. in Tempe, AZ is seeking a Digital Client Service Associate for the Private Bank. You will be the primary contact for online client needs and collaborate with bankers, product partners, and operations to deliver a seamless online experience.

The role emphasizes exceptional service, accurate execution of client requests, and adherence to controls and fraud prevention. You will engage with client-facing teams to execute transactions and protect client assets.

Qualifications

• Must have interest in technology.
• Excellent communication skills (verbal and written).
• Proficient with Microsoft Office Suite (Word, Excel, PowerPoint) and Outlook.
• Minimum 3 years of experience in similar roles.
• Strong problem solving acumen.

Responsibilities

• Provide exceptional service and flawless execution on client requests and inquiries.
• Follow the firm’s controls policies and procedures and regulations as well as protecting client assets against potential fraud activities.
• Engage with client facing teams and internal business groups to deliver and execute client transactions.

Skills

Interest in technology

Excellent communication

Microsoft Office proficiency

3+ years experience

Problem solving

Education

College degree or equivalent

Tools

Microsoft Office Suite

Job description

JPMorgan Chase & Co. in Tempe, AZ is seeking a Digital Client Service Associate for the Private Bank. You will be the primary contact for online client needs and collaborate with bankers, product partners, and operations to deliver a seamless online experience.

The role emphasizes exceptional service, accurate execution of client requests, and adherence to controls and fraud prevention. You will engage with client-facing teams to execute transactions and protect client assets.