Digital Client Devices Analyst

Lincoln Institute; Oklahoma; On-site; USD 40,000 - 49,000; Full time

Job summary

University of Lincoln's Digital Technologies department is seeking a pro-active Digital Client Devices Analyst to contribute to delivery and ongoing technical support for client devices across Windows, Apple and Android ecosystems. You will manage operating systems, applications and policies while ensuring security compliance and supporting the asset management lifecycle.

You will work with the Digital Operations team to evolve deployment processes.

Qualifications

• Experience in IT environment support and familiarity with current IT technologies.
• Proactive and reactive customer service experience.
• Ability to work independently and help define deployment processes and policies.

Responsibilities

• Deliver and support client devices across Windows, Apple and Android platforms.
• Manage operating systems, applications and policies while ensuring security compliance.
• Evaluate new technologies and define deployment processes with asset lifecycle in mind.
• Collaborate with the Digital Operations team on all asset management stages.

Skills

Problem solving

Customer service

Interpersonal skills

Windows management

Apple management

Tools

SCCM

Intune

Active Directory

Group Policy

Application deployment

Job description

Digital Client Devices Analyst

Infrastructure Services

Location: Lincoln
Salary: From £33,002per annum
Please note, this post is permanent and full-time at 37 hours per week.
Closing Date: Sunday 13 September 2026
Interview Date: Thursday 24 September 2026
Reference: DS060A

The University of Lincoln Digital Technologies department is seeking a pro-active and motivated individual to join its Digital Client Devices team. At the University of Lincoln, our ambition for growth is significant, and ensuring our students and teaching colleagues have a first-class environment for learning is fundamental to this. Our technology must enhance teaching and learning, and this role is key to ensuring this.

For the Digital Client Devices Analyst role, you will contribute to the delivery and ongoing technical support for all aspects of client devices technologies on Windows, Apple, and Android eco-systems and on all form-factors of device. Responsibilities will include the delivery and management of operating systems, applications, and policies, while maintaining and enhancing security compliance. You will evaluate and recommend new technologies and solutions that align with the University’s business objectives and improve operational efficiencies. The role will also include contributing to the definition of process and procedures for the deployment and management of technologies, working closely with the Digital Operations team for all stages in the asset management lifecycle.

You will ideally have experience of support in an IT environment, and a good working knowledge of the latest IT technologies is essential. You are also expected to have experience in some of the following areas and be able to work under your own initiative, to provide both pro-active and reactive customer service:

Desirable Knowledge and Skills

• A logical approach to problem solving
• Excellent interpersonal skills with a customer service focus
• Windows and Apple operating system management
• Microsoft Configuration Manager (SCCM)
• Intune, Active Directory or Group Policy
• Application packaging and deployment

This is a fantastic opportunity for those who want to make a genuine difference for our students and colleagues. You don’t need to meet all the criteria above to be considered, as you’ll be supported to develop the skills and knowledge needed to thrive in the role.

In support of our commitment to developing colleagues by providing opportunities for internal movement and promotion, applications for this opportunity will only be accepted from people who are currently employed by the University of Lincoln, our current students, and any currently engaged agency workers who have been with us for more than 12 weeks. We actively encourage applications from all colleagues across the University with the relevant skills and experience.

If you wish to have an informal discussion regarding this role, please contact Ashley Vickers, Digital Client Devices Manager, at [e-mail] .

Further details:

• Job Description and Person Specification

You can find out more about working at Lincoln, and everything that we have to offer, at:

https://www.lincoln.ac.uk/jobopportunities/

We strive for a diverse workforce with the very best employees and are committed to creating an inclusive environment for all. The University encourages applications from underrepresented groups inclusive of Black, Asian and other minoritised/marginalised ethnic groups, all gender identities and expressions from the LGBTQIA+ community, candidates with a disability, and those that practise different faiths and beliefs, to enhance our One Community where we strive to be kind, patient, and supportive of each other.

Please note: If you think you may require a visa to work in the UK, please refer to UK Visas and Immigration or UK Visas – Information for Prospective Staff before embarking upon an application, to ensure that you understand the requirements for sponsorship. You may be eligible to work in the UK via other alternative visa routes such as the Global Talent Visa or by having Settlement / ILR; please refer to the UK Visas pages above for further details.