Digital Car Sales Concierge – Customer Experience Pro

Penske Automotive Group, Inc.; New Jersey; Sur place; USD 22 000 - 23 000; Plein temps

Avantages offerts par ce poste

Health care options

401k with company match

Training and career growth

Résumé du poste

Toyota of Turnersville, a Penske Automotive Group dealership, seeks dependable Internet Sales Consultants to join our Business Development Center and deliver exceptional customer experiences.

In this role, you will assist customers via text, email, or social media, respond promptly, and use CRM/lead tools to manage inquiries. Competitive hourly pay and a career-focused team environment are offered.

Qualifications

• Genuine interest in providing an exceptional customer experience.
• Friendliness, enthusiasm, reliability, with a positive team attitude.
• Excellent communication, interpersonal, and organizational skills.
• Strong work ethic in a fast-paced, results-driven environment.
• Prompt responses to internet inquiries with courtesy and professionalism.

Responsabilités

• Assist customers in a call center environment via text, e‑mail, or social media as assigned.
• Promptly, professionally, and courteously respond to internet inquiries.
• Utilize MS Office, CRM, and lead management tools to manage inquiries and update customer files.
• Support customers throughout the ownership journey and provide timely reports.

Connaissances

Customer service

Communication

Teamwork

MS Office

CRM

Lead management tools

Outils

MS Office Suite

CRM

Lead management tools

Description du poste

Toyota of Turnersville, a Penske Automotive Group dealership, seeks dependable Internet Sales Consultants to join our Business Development Center and deliver exceptional customer experiences.

In this role, you will assist customers via text, email, or social media, respond promptly, and use CRM/lead tools to manage inquiries. Competitive hourly pay and a career-focused team environment are offered.