Digital Business Analyst - Ecommerce & Data Growth (Hybrid)

Freeman; Chicago (IL); Hybrid; USD 81.000 - 90.000; Vollzeit

Benefits dieser Stelle

Tuition Reimbursement

Life, Accident and Disability

Retirement with Company Match

Paid Time Off

Salary range of $80,800-$90,000 based 

Eligible for an annual bonus up to 5%

Zusammenfassung

The Freeman Company is seeking a Digital Business Analyst to join the Commerce group within Technology Services. The role supports enterprise ecommerce initiatives, collaborates with product, engineering and design teams, and works across sites including Chicago. Travel up to 25% is expected.

Responsibilities include requirements gathering, creating use cases and acceptance criteria, and performing data analysis to guide product decisions. Base salary ranges and bonus opportunities are provided.

Qualifikationen

• 3-5 years experience as a Business or Product Analyst for enterprise scale digital programs.
• Experience with SAP and Salesforce Commerce Cloud in an enterprise environment.
• Experience with product tracking tools such as Azure DevOps, Jira, Confluence.
• Experience with web analytics tools (Google Analytics, Adobe Analytics).
• Understanding of ecommerce KPIs and funnel metrics (conversion, AOV, attach rate, etc.).

Aufgaben

• Lead requirements gathering and documentation for complex, high-visibility growth initiatives.
• Conduct stakeholder interviews, feature refinements and other agile ceremonies.
• Create detailed process flows, use cases, user stories, and acceptance criteria.
• Utilize enterprise tools to support product configuration and document workflows.
• Perform data analysis on product usage and financial data to inform decisions.
• Collaborate with product managers, engineers, designers and stakeholders to scope solutions.
• Create web analytics tagging requirements and data visualizations.
• Communicate clearly to align teams and leadership with the product vision.
• Identify and manage risks and cross-team dependencies; support QA and UAT.
• Apply agile and scrum principles throughout the delivery lifecycle.

Kenntnisse

Analytical thinking

Enterprise ecommerce platforms

Stakeholder communication

Scrum/Agile collaboration

Ausbildung

Bachelor’s degree in Computer Information Systems, Business or related field

Tools

Salesforce Commerce Cloud

SAP

Azure DevOps

Jira

Confluence

Jobbeschreibung

The Freeman Company is seeking a Digital Business Analyst to join the Commerce group within Technology Services. The role supports enterprise ecommerce initiatives, collaborates with product, engineering and design teams, and works across sites including Chicago. Travel up to 25% is expected.

Responsibilities include requirements gathering, creating use cases and acceptance criteria, and performing data analysis to guide product decisions. Base salary ranges and bonus opportunities are provided.