Enterprise Ecommerce Business Analyst — Hybrid

The Freeman Company (TFC) Brands

Las Vegas (NV)

Hybrid

USD 81,000 - 90,000

Full time

2 days ago

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Benefits offered by this job

Medical, Dental, Vision Insurance

Tuition Reimbursement

Paid Parental Leave

Life, Accident and Disability

Retirement with Company Match

Paid Time Off

Salary range 80,800–90,000 USD yearly

Annual bonus up to 5% of base salary

Job summary

The Freeman Company is seeking a Business Analyst to support our Commerce segment within the Technology Services team. This hybrid role requires in-office and show-site presence 2-3 days per week, with candidates based in Dallas, Chicago, or Las Vegas.

You will lead requirements, document flows, and analyze data to guide product decisions, working with product managers, engineers and stakeholders across systems. Strong BI and analytics skills are essential.

Qualifications

3-5 years’ experience as a Business or Product Analyst for enterprise scale digital-related programs.
Experience with enterprise systems such as SAP and Salesforce Commerce Cloud.
Experience with product tracking tools (Azure DevOps, Jira, Confluence).
Experience with web analytics tools (Google Analytics, Adobe Analytics).
Understanding of ecommerce KPIs and funnel metrics (conversion, AOV, attach rate).
Bachelor’s degree in Computer Information Systems, Business or related field required; MBA or related advanced degree a plus.

Responsibilities

Lead business requirement-gathering and documentation activities for the team's most complex, high-visibility growth initiatives.
Create detailed process flows, use cases, user stories, and acceptance criteria to clarify requirements and support product development efforts.
Use enterprise tools such as Salesforce Commerce Cloud to support product configuration, document workflows, and help improve operational processes.
Perform data analysis on product usage and financial data to support organizational decision-making.
Partner with product managers, engineers, designers, program managers, and stakeholders to refine requirements and support solution scoping across systems.
Create web analytics tagging requirements and data visualizations to provide visibility into product performance.
Provide clear and concise communication to align team members, stakeholders and leadership with the Commerce product vision.
Independently remove blockers to progress and proactively manage risk.
Participate in QA and user acceptance testing to ensure quality and minimize defects at launch.
Apply agile and scrum principles and practices throughout the delivery lifecycle.