Hybrid Digital Program Manager - AI-Driven Ecommerce

FREEMAN; Chicago (IL); Hybrid; USD 87,000 - 124,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Tuition Reimbursement

Paid Parental Leave

Life Insurance

Disability Insurance

Retirement with Company Match

Paid Time Off

Bonus up to 5%

Job summary

The Freeman Company is seeking a Digital Program Manager to lead a portfolio of digital commerce programs that drive revenue and enhance customer service. You will report to the VP, Digital Program Management and guide cross-functional teams from planning through delivery, ensuring plans and risks stay current and progress remains steady.

This hybrid role supports the Digital Commerce group under Technology Services, requiring in-office and show site work 2–3 days per week.

Qualifications

• Minimum 5+ years of program or project management experience delivering digital/technology initiatives.
• Hands-on experience with enterprise work management tools (e.g., Adobe Workfront, Jira, Azure DevOps).
• Experience with e-commerce platforms such as Salesforce Commerce Cloud; familiarity with Power Automate/Microsoft 365 tools is a plus.

Responsibilities

• Lead multiple concurrent cross-functional programs (4–6) with integrated plans and dependencies.
• Facilitate working sessions, ensure decisions and owners are clear and followed through.
• Identify risks and RAID logs, escalate with options and recommendations as needed.
• Track scope, schedule and budget; provide clear, honest status to stakeholders.
• Coordinate with technology teams, vendors, and partners to keep work moving.

Tools

Adobe Workfront

Jira

Azure DevOps

Salesforce Commerce Cloud

Power Automate

Teams

Job description

The Freeman Company is seeking a Digital Program Manager to lead a portfolio of digital commerce programs that drive revenue and enhance customer service. You will report to the VP, Digital Program Management and guide cross-functional teams from planning through delivery, ensuring plans and risks stay current and progress remains steady.

This hybrid role supports the Digital Commerce group under Technology Services, requiring in-office and show site work 2–3 days per week.