Digital Banking Relationship Advisor

U.S. Bank; Sammamish (WA); On-site; USD 33,062 - 41,328; Full time

Benefits offered by this job

Healthcare

401(k)

Paid vacation

Adoption assistance

Sick leave

Job summary

U.S. Bank in Sammamish, WA seeks a Client Relationship Consultant to engage customers through in-person, appointed, and digital channels, offering tailored banking guidance and services.

You will build trusted relationships, process basic banking transactions, and educate clients on digital tools to enhance their experience. The role emphasizes proactive outreach, understanding customer needs, and providing solutions with a digital-first approach, contributing to an optimal client experience and

Qualifications

• Basic Qualifications: High school diploma or equivalent.
• Typically 3–4 years of job-related, retail banking experience or a combination of experience and training.

Responsibilities

• Build and foster relationships with clients through proactive outreach and follow up.
• Engage and communicate effectively with clients across channels.
• Open new consumer and business accounts and process basic transactions.
• Educate clients on digital products and self-service technologies.
• Identify customer needs and recommend suitable solutions leveraging a digital first mindset.

Skills

Relationship building

Client communication

Digital products knowledge

Digital self-service tools

Needs assessment

Product recommendations

Financial services experience

Education

High school diploma

Job description

U.S. Bank in Sammamish, WA seeks a Client Relationship Consultant to engage customers through in-person, appointed, and digital channels, offering tailored banking guidance and services.

You will build trusted relationships, process basic banking transactions, and educate clients on digital tools to enhance their experience. The role emphasizes proactive outreach, understanding customer needs, and providing solutions with a digital-first approach, contributing to an optimal client experience and