Banking Client Relationship Advisor (Digital Focus)

Us Bank; Burien (WA); On-site; USD 51,854 - 63,357; Full time

Benefits offered by this job

Healthcare

Life Insurance

Disability leave

Parental leave

401(k)

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank in Washington State seeks a Client Relationship Consultant to engage customers across in-person, by appointment, and digital channels to provide informed financial guidance.

You will assess banking needs, educate clients on deposit and loan products, and open consumer and business accounts while processing service requests. You will build strong client relationships, leverage digital products and self-service tools, and collaborate with branch teams to ensure a seamless, compliant

Qualifications

• High school diploma or equivalent.
• Typically three to four years of retail banking experience.
• Ability to assess customers’ banking needs and explain products.

Responsibilities

• Build relationships with clients through proactive outreach and follow up.
• Open new consumer and business accounts and process service requests.
• Educate clients on digital products and self‑service options.
• Collaborate with branch teams to best serve clients.

Skills

Relationship building

Communication

Customer service

Digital products knowledge

Interpersonal skills

Education

High school diploma or equivalent

Job description

U.S. Bank in Washington State seeks a Client Relationship Consultant to engage customers across in-person, by appointment, and digital channels to provide informed financial guidance.

You will assess banking needs, educate clients on deposit and loan products, and open consumer and business accounts while processing service requests. You will build strong client relationships, leverage digital products and self-service tools, and collaborate with branch teams to ensure a seamless, compliant