Digital Banking & Member Experience Consultant II

Magnifi Financial; Little Falls (MN); On-site; USD 25,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Medical Insurance

Dental Insurance

Vision Insurance

Retirement Match

Bonus Program

Job summary

Magnifi Financial is seeking a Banking Consultant to engage members in person, over the phone, and digitally, educating and selling products including digital banking solutions. You will handle transactions, manage cash drawers, and support ATM operations while delivering a positive member experience.

The role emphasizes identifying financial needs, making referrals, and encouraging adoption of digital solutions. Strong customer service and sales experience are essential.

Qualifications

• High school diploma required; two-year degree preferred.
• 6 months experience in a financial institution required.
• Customer service and/or sales experience required.

Responsibilities

• Assist members with all transactions.
• Provide exceptional member experience and resolve requests.
• Consult with members to recommend Magnifi Financial products and services based on needs.

Skills

Customer service

Sales

Cash handling

Education

High school diploma or equivalent

2-year degree preferred

Notary Public designation (optional)

Tools

ATM operation

Mobile banking apps

Digital banking platforms

Job description

Magnifi Financial is seeking a Banking Consultant to engage members in person, over the phone, and digitally, educating and selling products including digital banking solutions. You will handle transactions, manage cash drawers, and support ATM operations while delivering a positive member experience.

The role emphasizes identifying financial needs, making referrals, and encouraging adoption of digital solutions. Strong customer service and sales experience are essential.