Digital Analytics Analyst

SGS Consulting; Austin (TX); On-site; USD 95,000 - 135,000; Full time

Job summary

SGS Consulting in Austin seeks a seasoned Digital Analytics professional to build dashboards, recurring reports, and ad hoc analyses supporting customer experience and digital product performance. You will query data with SQL, design Power BI/Tableau dashboards, and analyze web analytics (Adobe/GA), monitoring KPIs and OKRs to drive data-driven decisions across teams.

Collaborating with business and tech stakeholders, you will optimize analytics processes and ensure reliable reporting across

Qualifications

• Bachelor's degree in Data Analytics or related field.
• Strong SQL, analytics tooling, and dashboard skills.
• Experience turning data into actionable business insights.

Responsibilities

• Build and maintain dashboards, reports, scorecards, and alerts.
• Analyze digital product performance using analytics tools and platforms.
• Translate complex data into actionable insights and recommendations.
• Collaborate with stakeholders to define analytics requirements and drive data-driven decisions.
• Monitor KPIs/OKRs and develop automated analytics outputs.

Skills

SQL

Power BI

Tableau

Digital Analytics

Adobe Analytics

Google Analytics

Quantum Metric

Customer Experience Analytics

Dashboard Development

Data Visualization

KPI and OKR Reporting

Data-Driven Decision Making

Analytical Problem Solving

Stakeholder Management

Cross-Functional Collaboration

Written and Verbal Communication

Education

Bachelor's degree in Data Analytics/related field

Tools

Azure

Azure Data Explorer (ADX)

Databricks

Job description

Job Responsibilities:

Build and maintain dashboards, recurring reports, scorecards, alerts, and ad hoc analysesDevelop analytics solutions supporting Customer Experience and digital product performanceUse SQL to query, analyze, and transform data from multiple sourcesDesign and maintain Power BI or Tableau dashboards and reporting solutionsUtilize Adobe Analytics and/or Google Analytics to analyze digital customer behaviorMonitor digital products and track key performance indicators (KPIs) and objectives and key results (OKRs)Analyze customer behavior and digital engagement patterns to identify trends and opportunitiesTranslate complex data into actionable insights and recommendationsPartner with business and technology stakeholders to understand analytics requirementsSupport data-driven decision making across the organizationDevelop recurring reporting and automated analytics outputsCreate alerts and monitoring solutions to identify changes or performance issuesPerform ad hoc analysis to answer business and customer experience questionsWork with analytics platforms and data environments including Azure, ADX, and DatabricksMaintain accurate and reliable dashboards and analytical reportsCommunicate findings and insights clearly to stakeholders at different organizational levelsCollaborate with cross-functional teams to improve digital products and customer experiencesInvestigate complex data and analytics problems and develop appropriate solutionsIdentify opportunities to improve analytics processes, reporting, and measurementPerform additional digital analytics and reporting activities as assigned

Skills:

SQLPower BITableauDigital AnalyticsAdobe AnalyticsGoogle AnalyticsQuantum MetricCustomer Experience AnalyticsDashboard DevelopmentData VisualizationKPI and OKR ReportingDigital Product AnalyticsCustomer Behavior AnalysisAd Hoc Data AnalysisData ReportingAzureAzure Data Explorer (ADX)DatabricksData AnalysisBusiness IntelligenceAnalytics PlatformsData-Driven Decision MakingAnalytical Problem SolvingStakeholder ManagementCross-Functional CollaborationWritten and Verbal CommunicationAttention to Detail

Education/Experience:

Bachelor's degree in Data Analytics, Business Analytics, Computer Science, Information Systems, Statistics, Mathematics, or a related field.