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SGS Consulting is seeking a digitized analytics professional to design and deliver health dashboards and alerts across products. You will leverage PowerBI and Tableau to translate data into actionable insights, track customer behaviors, and measure business OKRs.
The role requires proficiency in SQL, Python, and analytics platforms, plus the ability to train stakeholders and evangelize data-driven decision making across teams.
Works with different customer technology teams to create health monitoring dashboards and alerts for all products using tools like Adobe Analytics, Azure Databricks, Teradata, Qualtrics, Celebrus and Quantum MetricsUtilizes data to break down issues and identify root causes impacting system healthBuilds dashboards, ad-hoc reports, and deep dives measuring OKRsPartners with different product teams on identifying and tracking relevant OKRsHelps connect the dots between digital data and data from other sources to drive deeper insights and analysis on customer behaviorWorks with stakeholders within digital and outside to efficiently track and monitor digital voice of the customer, drive insights and identify areas of opportunityPrepares updates for leadership team and stakeholder teamsEvangelizes, leads and drives greater adoption of digital analytical tools within digital and outside through training sessions and office hoursShares best practices and develop systems knowledge to deliver new reports and enhance existing reports tomeet business needsWorks closely with our Data Organization, and Data Engineering (DEAA) partners to drive long-term strategic investments and enhancements to the quality of our data assets
PowerBI/TableauSQLPythonAdobe Analytics / Google Analytics
Bachelor's.