Data Analyst

SGS Consulting; Clifton (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

SGS Consulting in Clifton, TX is seeking a data analytics professional to develop health dashboards and alerts across products. You will leverage PowerBI/Tableau and SQL to analyze data, build reports, and perform deep dives to track OKRs and customer behavior insights.

You will collaborate with digital and product teams, evangelize analytics tools, and run training sessions to increase adoption. Bachelor's degree required, with strong communication and stakeholder management skills.

Qualifications

• Bachelor's degree required.
• Experience creating health monitoring dashboards and alerts.
• Strong data analysis and data storytelling skills.

Responsibilities

• Create health monitoring dashboards and alerts using analytics tools.
• Analyze data to identify root causes affecting system health.
• Build dashboards, ad-hoc reports, and deep-dive analyses.
• Collaborate with product teams to track OKRs and share insights.
• Train stakeholders on digital analytical tools and best practices.

Skills

PowerBI/Tableau

SQL

Python

Adobe Analytics

Google Analytics

Education

Bachelor's degree

Tools

PowerBI

Tableau

Adobe Analytics

Google Analytics

Job description

Job Responsibilities

• Works with different customer technology teams to create health monitoring dashboards and alerts for all products using tools like Adobe Analytics, Azure Databricks, Teradata, Qualtrics, Celebrus and Quantum Metrics
• Utilizes data to break down issues and identify root causes impacting system health
• Builds dashboards, ad-hoc reports, and deep dives measuring OKRs
• Partners with different product teams on identifying and tracking relevant OKRs
• Helps connect the dots between digital data and data from other sources to drive deeper insights and analysis on customer behavior
• Works with stakeholders within digital and outside to efficiently track and monitor digital voice of the customer, drive insights and identify areas of opportunity
• Prepares updates for leadership team and stakeholder teams
• Evangelizes, leads and drives greater adoption of digital analytical tools within digital and outside through training sessions and office hours
• Shares best practices and develop systems knowledge to deliver new reports and enhance existing reports tomeet business needs
• Works closely with our Data Organization, and Data Engineering (DEAA) partners to drive long-term strategic investments and enhancements to the quality of our data assets

Skills

• PowerBI/Tableau
• SQL
• Python
• Adobe Analytics / Google Analytics

Education/Experience

• Bachelor's.